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Frost & Sullivan has conducted a thorough study of such new supply chain strategies such as Fourth Party logistics (4PL) in the European market from the perspective of customer companies in different industry sectors. A detailed analysis is provided of the overall participating population of companies along with interpretations of the attitudes an...

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05 Oct 2005  |  Asia Pacific

Asia Pacific Operational CRM Software Markets

This Frost & Sullivan study provides an in-depth analysis of the Asia Pacific Operational Customer Relationship Management (OCRM) Software market for 2004. It also provides seven-year revenue forecasts by geographic region through 2011. Also included in the study are the market drivers and restraints for the OCRM software market in each of the geog...

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The research services studies the market dynamics of the Asia Pacific Wireless LAN Market in 12 countries. Frost & Sullivan tracks the total revenue and market share, among others, of all major vendors in each of the countries. For revenue calculations, end-user prices of Network Interface Cards, Access Points, Bridges, Routers and Switches are con...

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The Asia Pacific videoconferencing endpoints market holds tremendous upside. In the past, videoconferencing was considered a cultural clash with the traditional communication norms. However, end users are gradually opening up to the possibilities of the enhanced efficiencies brought about by videoconferencing. Service providers in Asia Pacific are ...

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The outlook for IP-based videoconferencing remains promising. Such scenario will fuel growth of infrastructure products such as gateways and gatekeepers, both of which are important components of an IP network. The migration from ISDN to IP-based videoconferencing rolls on thanks to cheap bandwidth and better compression technologies. However, in s...

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01 Apr 2005  |  Asia Pacific

Asia Pacific Network Security Markets

Continuing growth of networks and increasing security threats are driving the growth in demand for comprehensive network security solutions in Asia Pacific. Emerging technologies such as SSL VPN and IDP/IPS are gaining firmer foothold in the region while security technologies continue converging to provide end users with integrated solutions that...

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The Asia Pacific region is diverse.Each market has a unique trend that is driving the phenomena of outsourcing. The outsourcing industry in these markets are at different stages of its growth. The low labour cost, increasing competition, globalization, increased IP adoption and improved network infrastructure, cultural and language proximity to the...

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The Asia Pacific Contact Center Applications Market H1 2010, study segments the contact center applications market across 14 countries in APAC by 8 different application segments including ACD, CTI, IVR, Outbound, Call Monitoring, WFM, Speech and Multimedia applications, providing market sizing and market share by application, by country. Trends ar...

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02 Feb 2011  |  Asia Pacific

Assessment of Asia Pacific Contact Center Market CY2010

Assessment of Asia Pacific Contact Center Market CY2010

This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by regio...

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