Display search results for ** instead (144 products)
23 Jun 2014  |  Europe
Cloud Contact Center Solutions
The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, which is expected to reach 86% by 2016. While small and medium contact centers...
23 Jun 2014  |  Europe
Contact Center Outsourcing
The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion of companies that outsource, while Benelux has the least. Outsourcing ...
18 Jun 2014  |  Asia Pacific
Growing Adoption of Application-Centric Business Model Will Drive the Market
The Asia-Pacific application delivery controller market registered a robust growth rate in H1 2012, as the evolution of the ADC into an application-centric delivery platform generated renewed interest in the technology from enterprises. Furthermore, the consolidation of data center as well as green data center initiatives taken by enterprises acted...
USD 10,125.00 save 25 %
23 May 2014  |  North America
Healthcare Opportunities in the United States and Europe.
The overall objective of this research service was to measure the current and future decision-making behavior toward IT technologies within the healthcare industry, specifically audio conferencing, business-grade and consumer softphones, headsets, Internet protocol telephony, time-division multiplexing phones, unified communications, video, and Web...
18 Apr 2014  |  North America
Opportunities in the 5 Key Markets from a Customer Perspective
The overall research objective is to measure the current use and future decision making-behavior toward IT technologies, specifically cloud computing. More than half of US and European respondents currently using cloud technologies find cloud computing technologies to be highly effective, which indicates that exposure to these technologies can lead...
08 Nov 2013  |  South Asia, Middle East & North Africa
Consolidation of Participants in the Ecosystem is Leading to UC Market Development.
Increasing investments to optimize the communication infrastructure, desire to reduce travelling costs, SMB adoption of UC, and a shift towards mobile applications are likely to be the key drivers for the unified communications market in the Middle East. Enterprise telephony, video conferencing, contact centers, and mobility are expected to be the ...
USD 10,500.00 save 25 %
28 Oct 2013  |  Asia Pacific
Stable Growth is Anticipated in the email and Web Security Segments
The Asia-Pacific Secure Content Management (SCM) market continued to perform well during 2012, posting a healthy YoY growth of 13.7 percent, despite economic uncertainties posting negative impact on regional enterprises. The spending sentiment on email and Web security technologies remained high across enterprises, and it is set to continue in the ...
USD 13,125.00 save 25 %
23 Sep 2013  |  Europe
European Voice of the Customer Study
This research service examines consumer perceptions of car sharing based on a survey conducted in 2012 in France, Germany, and the United Kingdom. Only one out of four city residents in Europe is familiar with the car sharing concept. Once familiar, the interest rate in car sharing reaches 38%. Consumers are most attracted by the all-inclusive and ...
13 Jun 2013  |  Asia Pacific
UC Market Driven by Growth in Video and IM/Presence
The APAC Unified Communications (UC) Market CY 2010 research offers an analysis of the UC demand across 14 Asia-Pacific markets. It analyses the market trends, vendor market performance, the vertical and horizontal market splits, go-to-market strategies and major public customer wins. The UC market is segmented into telephony, IM/Presence, e-mail, ...
USD 9,750.00 save 25 %
10 Apr 2013  |  Asia Pacific
Growing High-profile Attacks Drive the Market
The distributed denial of service (DDoS) protection market continued to gain growing awareness among enterprises and service providers in Asia-Pacific, as it recorded a healthy 25.2 percent growth rate in 2011 on a year-on-year (YoY) basis. As increasing publicized attacks on governments and high-profile organizations such as Google, eBay, and Amaz...
USD 10,170.00 save 25 %