The Asia Pacific Contact Center Applications Market H1 2010, study segments the contact center applications market across 14 countries in APAC by 8 different application segments including ACD, CTI, IVR, Outbound, Call Monitoring, WFM, Speech and Multimedia applications, providing market sizing and market share by application, by country. Trends ar...

This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by regio...

APAC UC Market CY 2009 research offers an analysis of the regional UC demand across 14 Asia Pacific markets. It analyses the market trends, vendor market performance, the vertical and horizontal market splits, go-to-market strategies and major public customer wins. The UC market is segmented into Telephony, IM/Presence, Email, Unified Messaging, Mo...

This research service provides mobile market metrics for 18 Asia Pacific markets covering such areas as subscriber uptake, multi-SIM usage, mobile data uptake, mobile ARPUs, market revenues and technology adoption.

This research service provides mobile markets statistics and subsequent forecasts from 2004 to 2014. Line-items covered include mobile market subscribers, ARPU, churn rates, market share, ARPUs, MOUs, mobile data uptake and mobile technology uptake.

This research service analyzes the Asia Pacific enterprise telephony market for CY 2008. The market is segmented into PBX, KTS, WPBX and the IP-PBX markets. Vendor market shares are provided for all the segments

The UC market has created excitement in the enterprise communications industry since its popularity in mid 2006. In that time, the applications have evolved and most enterprises have deployed the IP infrastructure necessary to support real time UC. Now that the infrastructure is in place, businesses can evaluate the best ways to implement UC to in...

This research service analyzes the Asia Pacific enterprise telephony market for Q2 2008. The market is segmented into PBX, KTS, WPBX and the IP-PBX markets. Vendor market shares are provided for all the segments.

This research service analyzes the Asia Pacific enterprise telephony markets for Q3 2008. The market is segmented into PBX, KTS, WPBX and the IP-PBX markets. Vendor market shares are provided for all the segments.