Search results for '**' (120 products)

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23 Dec 2021  |  Asia Pacific

Asia-Pacific Cloud Contact Center Solutions Tracker, 2021

Future Growth Potential of Cloud Migration due to the Need for Hybrid Delivery, Enhanced Omnichannel Capabilities, Optimized Resou

This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...

USD 15,000.00
15 Dec 2021  |  Asia Pacific

APAC Contact Center Applications Tracker, 2021

Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

USD 15,000.00
17 Nov 2021  |  Asia Pacific

Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2027

Digitalization and Rightshoring Drive Renewed Growth for Customer Experience Outsourcing Services

The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...

USD 15,000.00
06 Jul 2021  |  Asia Pacific

Asia-Pacific Network Security Growth Opportunities

Stronger Demand for Integrated Security Appliances Continues to Drive Refreshment and Replacement Activities

The overall APAC network security market is expected to grow at a CAGR 7.4% from 2020 to 2025. The network firewall segment will continue to be the driving force for the overall NWS market in the years to come, with a solid CAGR of 7.7% from 2020 to 2025. Stronger demand for secure SD-WAN and secure cloud edge services solutions is becoming a new d...

USD 15,000.00
17 Feb 2021  |  Asia Pacific

Enhanced Omnichannel Functionality and Digital Transformation Drive Asia-Pacific Hosted/Cloud Contact Center Market, Forecast to 2026

COVID-19 Pandemic Accelerates the Demand for Cloud Applications; Scalability and Remote Working Capabilities to Drive Future Investments

This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...

USD 15,000.00
16 Dec 2020  |  Asia Pacific

Growing Adoption of Digital Channels Powering Asia-Pacific Customer Experience Outsourcing Services Market, Forecast to 2026

Focus on Lower Costs, Business Resiliency, and Deeper Customer Engagement will Ensure Transformational Growth

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

USD 15,000.00

USD 13,500.00 save 10 %

30 Nov 2020  |  Asia Pacific

Remote Work Requirements Push the Growth Trajectory for Enterprise Videoconferencing Endpoints and Infrastructure in APAC, 2019–2026

Videoconferencing Solutions that Enhance End-user Experience will Help Vendors Rise Above the Competitive Intensity of this Mature Market

This research study analyzes the current and future trends of the Asia-Pacific enterprise videoconferencing endpoints and infrastructure market, service providers' performance, and market share. Despite difficult economic conditions, growing enterprise requirements create opportunities in the Asia-Pacific. The forecast period for this research serv...

USD 15,000.00

USD 13,500.00 save 10 %

10 Nov 2020  |  Asia Pacific

Digitization and Cloud Migration Transforming Asia-Pacific Contact Center Applications Market, Forecast to 2026

COVID-19 Pandemic Accelerates Adoption of New Business Models and Optimization Tools to Boost Customer Experience

The Asia-Pacific (APAC) contact center applications market registered growth of 5.8% to reach $719.5 million in 2019. Technology up-gradation, cloud migration, and adoption of new technologies such as analytics, automation, and self-service applications are driving market growth. Frost & Sullivan expects the APAC contact center applications market ...

USD 15,000.00

USD 13,500.00 save 10 %

06 Nov 2020  |  Asia Pacific

Capabilities Integration Shaping the Asia-Pacific Secure Content Management Market, Forecast to 2024

Growth Opportunities in Cloud-based Email and Web Security Solutions Deployments

The Asia-Pacific (APAC) secure content management (SCM) market grew by 10.4% year-over-year (YoY) in 2019, declining slightly from 2018. Its top participants’ growth varied because of their different market approaches. The overall email security market is maturing with slowing but steady growth. Heavily driving its cloud-based deployments are...

USD 15,000.00

USD 13,500.00 save 10 %

16 Sep 2020  |  Asia Pacific

Integration of Capabilities Transforming the Asia-Pacific Network Security Market, 2020

Future Growth Potential Driven by the Need to Defend Against Rising Lethality of Attacks

The overall APAC network security market is expected to grow at 7.9% CAGR from 2019 to 2024. The wider region was led by the firewall segment due to its popularity in the market, followed by the IDS/IPS segment, and the SSL VPN segment. The network security market is still growing, albeit at a slower rate than in the past 5 years, and with varying ...

USD 15,000.00

USD 13,500.00 save 10 %

Showing 1-10 of 120