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05 Sep 2012  |  Asia Pacific

Analysis of the Asia-Pacific Hosted Contact Center Market

Cost Savings and Other Business Benefits of Hosted Model Resonate with Organizations of All Sizes

This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting is provided for Asia-Pacific in terms of both seats and revenue. The competitive landscape is examined at a vendor level as well as at a service provider level. Furthermore, profiles of key hosted vendors an...

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26 Oct 2012  |  Asia Pacific

Analysis of the Asia-Pacific Secure Content Management Market

Growing Concerns Over e-mail and Web Security Drive the Market

The Asia-Pacific secure content management (SCM) market posted a healthy growth of 12.9 percent in 2011, as the demand for protection at the e-mail and Web gateways increased in the face of more sophisticated threats and attacks emerging in the cyberspace. With e-mail and the Web continuing to play a critical role as business tools and enablers in ...

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14 Dec 2012  |  Asia Pacific

Analysis of the Asia-Pacific (including Japan) Data Loss Protection Market

Data Loss Protection - An Effective Solution To Protect Enterprises' Virtual Property

The definition of DLP technology continued to evolve in 2011 as complexities in implementing a full-fledged, end-to-end DLP deployment meant that many enterprises in Asia Pacific were inclined to start with small and basic DLP engagements. Most enterprises were looking for fundamental DLP capabilities to be introduced in their security setups and o...

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01 May 2005  |  Asia Pacific

Asia Pacific Secure Content Management Markets

Spending by the enterprises had been focused on more immediate and basic security and infrastructure needs. Spam, spyware and other malicious contents in emails and websites are more often perceived as an inconvenience, henceforth undermining their actual capability in disrupting and damaging business processes. This study seeks to observe closel...

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05 Jul 2016  |  Asia Pacific

Analysis of the Asia-Pacific Network Security Market 2015

Critical Infrastructure Protection Drives New Demands for Security Solutions

Scope of the report The research report includes the following segments: Product scope: Network Security Technologies. Sub-segments include Firewall/IP Sec, SSL VPN, IDS/IPS. Geographic scope: Asia-Pacific (China, Hong Kong, Taiwan, Japan, South Korea, Australia, New Zealand, India, Singapore, Malaysia, Indonesia, The Philippines, Thailand, Viet...

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04 Feb 2016  |  Asia Pacific

Asia-Pacific Contact Center Outsourcing Market

The Market Will Maintain a Strong Growth Momentum

This research service analyzes the contact center outsourcing market in Asia-Pacific. It provides market sizing and forecasting in terms of both, seats and revenue. Revenue forecasts are provided for 13 countries within the total Asia-Pacific market: Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Indonesia, the Philippines, Singa...

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The Asia Pacific (APAC) Managed Security Services (MSS) market recorded a modest growth of 6.1 percent on a YoY basis in 2009. The relatively sluggish market performance was mainly caused by the global economic slowdown, which resulted in enterprises becoming decidedly cautious and prudent with their spending in the IT arena.

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17 Feb 2021  |  Asia Pacific

Enhanced Omnichannel Functionality and Digital Transformation Drive Asia-Pacific Hosted/Cloud Contact Center Market, Forecast to 2026

COVID-19 Pandemic Accelerates the Demand for Cloud Applications; Scalability and Remote Working Capabilities to Drive Future Investments

This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...

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04 Jun 2020  |  Asia Pacific

Opportunity Analysis of Asia-Pacific Contact Center Applications Market, Forecast to 2025

Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications

The Asia Pacific contact center applications market generated a revenue growth of 5.4Percentage, with market revenue of $670.8 million in 2018. The market is expected to grow at a CAGR of 3.2Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhan...

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16 Sep 2020  |  Asia Pacific

Integration of Capabilities Transforming the Asia-Pacific Network Security Market, 2020

Future Growth Potential Driven by the Need to Defend Against Rising Lethality of Attacks

The overall APAC network security market is expected to grow at 7.9% CAGR from 2019 to 2024. The wider region was led by the firewall segment due to its popularity in the market, followed by the IDS/IPS segment, and the SSL VPN segment. The network security market is still growing, albeit at a slower rate than in the past 5 years, and with varying ...

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