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This report looks closely at the importance that a customer-centric strategy can have on total business outcomes. It summarizes the common values that successful customer-centric businesses have exemplified in creating a positive experience for their customers. The report provides an understanding of where the communications industry is today in it...

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15 Nov 2013  |  North America

Re-Engineering IaaS: The New Verizon Cloud

 

In this SPIE, Stratecast examines Verizon Terremarks new cloud offering, and evaluates how it stacks up in the market.

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While it has never been easy to flawlessly design and deliver networked services, tools have evolved along with service complexity to make the process smoother and more accurate. This report tells the story of how Sprint teamed with its requirements-to-order software solutions partner, Netformx, and transformed from a company with 10 percent of its...

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06 Dec 2013  |  North America

Beyond SOHO: The Future of Work

 

This report will look at the future of professional work. It will discuss the real reason that professionals work at all, and it will examine some of the transformational technologies that are, even now, being introduced into the workplace: technologies that will transform work, simplify lives, and meld personal and professional time into a continu...

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13 Dec 2013  |  North America

Driving to Root Cause Vulnerability Remediation

 

Application vulnerabilities are a recognized, pervasive, and significant security concern. As discussed in this SPIE, involvement in secure software development by security professionals pales relative to their level of concern over application vulnerabilities. Additionally, form and function priorities for application developers keep secure softw...

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This weeks SPIE report analyzes another example of how regional and even local businesses, as well as national corporations, are finding a cost-effective way to access Big Data in support of day-to-day business needs and decision making. The report also analyzes the potential pitfalls of such an approach; and what businesses and providers alike ne...

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This week's SPIE explains why the sale, delivery, and monetization of enterprise data services are driven by complex B2B models tied to individualized and negotiated service contracts. It points out why traditional subscriber billing systemsbusiness-to-consumer (B2C) support for millions of customers with a relatively small number of service offer...

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In this SPIE, Stratecast examines the concept of the bare metal cloud from the provider and the customer perspective. We compare benefits and challenges of bare metal cloud configurations with the more common virtualized cloud configurations. Finally, we look at the bare metal cloud offers from Internap and SoftLayer, an IBM company.

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24 Jan 2014  |  North America

Personal Computing's Reincarnation

 

In this SPIE, Stratecast outlines advancements in alternative personal computing modelsnamely, USB portable workspace (USB-PW), client-hosted desktop virtualization (C-HDV), and server-hosted desktop virtualization (S-HDV)in the context of a ranking matrix. This matrix consists of four dimensions: end-user device flexibility, session performance,...

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31 Jan 2014  |  North America

Blended Mobility: When Your Car is Your Mobile Phone

 

This SPIE explores the dynamics of a blended mobility environment, as well as the impact this will have on consumer buying decisions. It will be of interest to telecommunication carriers, automobile manufacturers and those companies who provide them with technology.

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