The Asia Pacific Contact Center Applications Markets CY2008 study covers 8 application segments, namely, Automatic Call Distributor (ACD), Computer Telephony Integration (CTI), Interactive Voice Response (IVR), Outbound Systems (OB), Call Monitoring Systems (CM), Workforce Management Systems (WFM), Speech Technology (ST) and Multimedia Systems (MM)...

This research service tracks the third party infrastructure hosting services market, or specifically, the co-location and managed hosting services provided by data centers in the Asia Pacific Region. The 14 countries/areas covered in this research are namely, 6 countries in ASEAN (Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam),...

This research study, analyses and studies the network security market in various countries across APAC region for financial year 2008.

This research service studies the WAN optimization controller market in APAC region for CY 2008. It consists of Drivers, Market Metrics, Market Share, Market Trends, Restraints, Revenues and Technology Trends

This research service studies the application delivery controller market in APAC region for 2008. It consists of Drivers, Market Metrics, Market Share, Market Trends, Restraints, Revenues and Technology Trends.

This research service studies the network security market in APAC region for Q1 2009. It consists of Drivers, Market Metrics, Market Share, Market Trends, Restraints, Revenues and Technology Trends.

The UC market has created excitement in the enterprise communications industry since its popularity in mid 2006. In that time, the applications have evolved and most enterprises have deployed the IP infrastructure necessary to support real time UC. Now that the infrastructure is in place, businesses can evaluate the best ways to implement UC to in...

This research service provides an indepth look at the smart card market at a global level, breaking down into four geographic regions, EMEA, Asia Pacific (APAC), North and Latin America, and by application areas, such as SIM, banking, transport, Pay TV, etc. This study discusses market shares and forecasts the markets from 2008-2015.The base year f...

This research analyzes the Asia Pacific Managed Security Services (MSS) through consultation with the major managed security service providers (MSSP) in the region. Three key service segments are included :- Hosted security services, customer premises equipment (CPE) based Management/Monitoring services and Assessment services. Although these servi...