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14 Dec 2012  |  Asia Pacific

Analysis of the Asia-Pacific (including Japan) Data Loss Protection Market

Data Loss Protection - An Effective Solution To Protect Enterprises' Virtual Property

The definition of DLP technology continued to evolve in 2011 as complexities in implementing a full-fledged, end-to-end DLP deployment meant that many enterprises in Asia Pacific were inclined to start with small and basic DLP engagements. Most enterprises were looking for fundamental DLP capabilities to be introduced in their security setups and o...

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11 Dec 2012  |  Asia Pacific

Asia-Pacific Network Security Market, 2011

Rising Incidence of Cyber Attacks and Increasing Threat Exposure Enhancing Existing Security Posture

The APAC network security market grew at a healthy rate in 2011, as spending sentiments improved in contrast to the market sluggishness shown in 2010. There was increasing enterprise concern towards the rising incidence of cyber attacks. Moreover, the proliferation of mobile devices in the workplace increased the threat exposure faced by corporate ...

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21 Nov 2012  |  Asia Pacific

Asia-Pacific Contact Center Applications Market, 2011

Achieved Double-digit Growth Despite Concerns of Overall Economic Slowdown

This study breaks down the contact center applications market across 13 countries in Asia-Pacific based on 8 application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications. It presents the market sizing and market share by application as well as by country. Trends are also identified based on techn...

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26 Oct 2012  |  Asia Pacific

Analysis of the Asia-Pacific Secure Content Management Market

Growing Concerns Over e-mail and Web Security Drive the Market

The Asia-Pacific secure content management (SCM) market posted a healthy growth of 12.9 percent in 2011, as the demand for protection at the e-mail and Web gateways increased in the face of more sophisticated threats and attacks emerging in the cyberspace. With e-mail and the Web continuing to play a critical role as business tools and enablers in ...

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05 Sep 2012  |  Asia Pacific

Analysis of the Asia-Pacific Hosted Contact Center Market

Cost Savings and Other Business Benefits of Hosted Model Resonate with Organizations of All Sizes

This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting is provided for Asia-Pacific in terms of both seats and revenue. The competitive landscape is examined at a vendor level as well as at a service provider level. Furthermore, profiles of key hosted vendors an...

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30 Jul 2012  |  Asia Pacific

Asia-Pacific Contact Center Services Market - Opportunity Landscape for Channels

IP Migration and Technological Expertise Requirements Bolster Market Growth

This research deliverable discusses the contact center services market in the Asia Pacific region. Six regions are examined: Australia and New Zealand, Greater China, India, Japan, South Korea, and ASEAN. Market trends, sizing, and forecasts are included for each region. In addtion to pricing and future trends, market drivers and restraints are exa...

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07 Jun 2012  |  Asia Pacific

Analysis of Asia-Pacific Hosted Contact Center Services Market

Broader Variety of Contact Center Applications to be on Hosted Platforms

This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting is provided for Asia-Pacific in terms of both seats and revenue. The competitive landscape is examined at a vendor level as well as at a service provider level. Furthermore, profiles of key hosted vendors an...

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06 Jun 2012  |  Asia Pacific

Assessment of the Asia-Pacific Contact Center Market

Growth Momentum Continues for Contact Center Services in Asia-Pacific

This study is an assessment of the contact center market across six regions in APAC: Australia and New Zealand, ASEAN, Greater China, India, South Korea, and Japan. It presents market sizing and forecasts in terms of number of contact centers, number of agents, as well as number of agent positions at an overall Asia Pacific level, as well as by reg...

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03 May 2012  |  Asia Pacific

Asia Pacific Contact Center Applications Market

APAC Contact Center Applications Market Returns to Positive Growth in CY 2010 After Sharp Decline

This study segments the contact center applications market across 14 countries in APAC by 8 different application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications, providing the market sizing and market share by application and by country. Trends are also provided based on technology adoption and...

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The Asia Pacific (APAC) Managed Security Services (MSS) market recorded a modest growth of 6.1 percent on a YoY basis in 2009. The relatively sluggish market performance was mainly caused by the global economic slowdown, which resulted in enterprises becoming decidedly cautious and prudent with their spending in the IT arena.

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Showing 21-30 of 51