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25 Jan 2017  |  Global

South Korea's Contact Center Outsourcing Market Update

Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, the South Korean contac...

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25 Jan 2017  |  Global

Taiwan's Contact Center Outsourcing Market Update

Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, Taiwan’s contact cent...

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USD 1,500.00 save 25 %

25 Jan 2017  |  Global

Thailand's Contact Center Outsourcing Market Update

Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, Thailand’s contact ce...

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This report is an update of the annual report on Videoconferencing Client Systems (World), Report # 6909-64. Within this analysis, Frost & Sullivan has updated the revenue forecasts, market shares, pricing analysis, and other market metrics for the first six months of 2004 (January  June 2004).

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This report is a collection of many of Frost & Sullivan's annual reports segmented by major research areas. This compendium provides very general information based on existing research intended for the non-industry participant interested in gaining a better understanding of the Aerospace & Defense market and its many components. The compendium fo...

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Showing 11-15 of 15