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09 Oct 2014  |  North America
This report examines the dynamics of Internet-enabled commerce, its current state and potential future; and explores options of telecom participation in this burgeoning market. This report will be of interest to telecommunication carriers, retailers and those who provide them technology.
21 Nov 2014  |  North America
This report reviews the dynamics of the current directory market, and then suggests several strategies that will assist operators to compete in this dynamic new consumer information market.
03 Mar 2014  |  Global
30 Jan 2013  |  Latin America
Market Consolidation into Major Groups Drives Nationwide Competition
This research service analyzes the Colombian total telecommunications services market. It examines market drivers and restraints for growth patterns, service plans, upcoming technology, relevant regulations, and future trends. Market segments include fixed telephony, mobile telephony, fixed broadband, data communications, and pay TV services. The s...
06 Mar 2013  |  North America
Data to Drive Mobile Services as Voice Market Reaches Saturation in Latin America
This research service covers the state of the Latin American mobile services market, examining the industry landscape, country market facts, drivers and restraints for growth, trends and forecasts, as well as regulatory issues for the region. The market is further divided into six country segments which include: Argentina, Brazil, Chile, Columbia, ...
09 Oct 2013  |
Carriers Scramble to Upgrade Networks and Prepare for Fixed–Mobile Convergence and Multi-Play Offers
This research service covers the state of the Latin American mobile services market. It examines the industry landscape, country market facts, drivers and restraints for growth, trends and forecasts, as well as regulatory issues for the region. The market is further divided into six country segments, which include Argentina, Brazil, Chile, Columbia...
29 Jan 2013  |  North America
Market Consolidation into Major Telco Groups to Drive Competition Regionwide
This study covers the state of the latin american broadband services markets, examining drivers and restraints for growth, pricing, technologies, legislation, demand and geographical trends. Following from these, market growth for regional and country segments are forecasted (Including Argentina, Brazil, Chile, Colombia, Mexico and Venezuela). In ...
09 Oct 2014  |  Latin America
Carriers Prove Essential in Hosted Market Development
The hosted Internet protocol (IP) telephony and integrated unified communications and collaboration (UCC) applications market in Latin American is expected to exhibit impressive growth during the next 7 years. The number of service providers offering these solutions is projected to significantly increase in the next 1218 months, thus augmenting th...
15 Apr 2014  |  Latin America
Higher Costs and Competition Threatens Profitability
The Contact Center Outsourcing (CCO) Services Market in Argentina slightly decreased in revenue in 2013 because of the exit of providers during the year as a result of the low profitability margins. On the other hand, the CCO services market in Chile exhibited a mild revenue growth in 2013, mostly based on the domestic business, as several offshori...
16 Jul 2014  |  Latin America
Competitive Pressure Increases as More Competitors Enter the Markets
The contact center outsourcing services market in Colombia exhibited high revenue growth in 2013, again the fastest-growing marketplace in Latin America. This performance was driven by both domestic and the offshoring businesses, but the latter experienced the higher growth rate. The Peruvian market also experienced high growth this year, although ...