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09 Oct 2014  |  North America

Internet Commerce 2014: The Giant Awakens

 

This report examines the dynamics of Internet-enabled commerce, its current state and potential future; and explores options of telecom participation in this burgeoning market. This report will be of interest to telecommunication carriers, retailers and those who provide them technology.

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This report reviews the dynamics of the current directory market, and then suggests several strategies that will assist operators to compete in this dynamic new consumer information market.

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30 Jan 2013  |  Latin America

Colombias Total Telecommunications Services Market

Market Consolidation into Major Groups Drives Nationwide Competition

This research service analyzes the Colombian total telecommunications services market. It examines market drivers and restraints for growth patterns, service plans, upcoming technology, relevant regulations, and future trends. Market segments include fixed telephony, mobile telephony, fixed broadband, data communications, and pay TV services. The s...

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06 Mar 2013  |  North America

Latin American Mobile Services Markets Outlook I, 2012

Data to Drive Mobile Services as Voice Market Reaches Saturation in Latin America

This research service covers the state of the Latin American mobile services market, examining the industry landscape, country market facts, drivers and restraints for growth, trends and forecasts, as well as regulatory issues for the region. The market is further divided into six country segments which include: Argentina, Brazil, Chile, Columbia, ...

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09 Oct 2013  |  

Latin American Mobile Services Markets Outlook II, 2012

Carriers Scramble to Upgrade Networks and Prepare for Fixed–Mobile Convergence and Multi-Play Offers

This research service covers the state of the Latin American mobile services market. It examines the industry landscape, country market facts, drivers and restraints for growth, trends and forecasts, as well as regulatory issues for the region. The market is further divided into six country segments, which include Argentina, Brazil, Chile, Columbia...

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29 Jan 2013  |  North America

Latin American Broadband Services Markets

Market Consolidation into Major Telco Groups to Drive Competition Regionwide

This study covers the state of the latin american broadband services markets, examining drivers and restraints for growth, pricing, technologies, legislation, demand and geographical trends. Following from these, market growth for regional and country segments are forecasted (Including Argentina, Brazil, Chile, Colombia, Mexico and Venezuela). In ...

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09 Oct 2014  |  Latin America

Analysis of the Latin American Hosted IP Telephony and Integrated UCC Applications Market

Carriers Prove Essential in Hosted Market Development

The hosted Internet protocol (IP) telephony and integrated unified communications and collaboration (UCC) applications market in Latin American is expected to exhibit impressive growth during the next 7 years. The number of service providers offering these solutions is projected to significantly increase in the next 1218 months, thus augmenting th...

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15 Apr 2014  |  Latin America

Argentine and Chilean Contact Center Outsourcing Services Markets

Higher Costs and Competition Threatens Profitability

The Contact Center Outsourcing (CCO) Services Market in Argentina slightly decreased in revenue in 2013 because of the exit of providers during the year as a result of the low profitability margins. On the other hand, the CCO services market in Chile exhibited a mild revenue growth in 2013, mostly based on the domestic business, as several offshori...

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16 Jul 2014  |  Latin America

Colombia and Peru Contact Center Outsourcing Services Markets 2014

Competitive Pressure Increases as More Competitors Enter the Markets

The contact center outsourcing services market in Colombia exhibited high revenue growth in 2013, again the fastest-growing marketplace in Latin America. This performance was driven by both domestic and the offshoring businesses, but the latter experienced the higher growth rate. The Peruvian market also experienced high growth this year, although ...

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