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09 Oct 2014  |  Latin America

Analysis of the Latin American Hosted IP Telephony and Integrated UCC Applications Market

Carriers Prove Essential in Hosted Market Development

The hosted Internet protocol (IP) telephony and integrated unified communications and collaboration (UCC) applications market in Latin American is expected to exhibit impressive growth during the next 7 years. The number of service providers offering these solutions is projected to significantly increase in the next 1218 months, thus augmenting th...

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15 Apr 2014  |  Latin America

Argentine and Chilean Contact Center Outsourcing Services Markets

Higher Costs and Competition Threatens Profitability

The Contact Center Outsourcing (CCO) Services Market in Argentina slightly decreased in revenue in 2013 because of the exit of providers during the year as a result of the low profitability margins. On the other hand, the CCO services market in Chile exhibited a mild revenue growth in 2013, mostly based on the domestic business, as several offshori...

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16 Jul 2014  |  Latin America

Colombia and Peru Contact Center Outsourcing Services Markets 2014

Competitive Pressure Increases as More Competitors Enter the Markets

The contact center outsourcing services market in Colombia exhibited high revenue growth in 2013, again the fastest-growing marketplace in Latin America. This performance was driven by both domestic and the offshoring businesses, but the latter experienced the higher growth rate. The Peruvian market also experienced high growth this year, although ...

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14 Mar 2014  |  Latin America

Analysis of the Total Telecommunications Services Market in Colombia

Consolidation among Major Groups Drives Nationwide Competition

This research service analyzes the Colombian total telecommunications services market. It examines market drivers and restraints for growth patterns, service plans, upcoming technologies, relevant regulations, and future trends. Market segments include fixed telephony, mobile telephony, fixed broadband, data communications, and pay-TV services. Mar...

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17 Jul 2013  |  Latin America

Brazil's Contact Center Outsourcing Services Market 2013

Contact Centers Moving Beyond Traditional Customer Service

The contact center outsourcing services market in 2012 witnessed a transition in which companies, aiming to seek higher rates of profitability, began embracing new business models detached from price-sensitive offers based on voice and workstations. Participants are repositioning their brands to offer broader solutions, integrating contact center a...

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19 Mar 2014  |  North America

Latin American Fixed Broadband Services Markets

Competition from Triple and Quadruple Play Drives Adoption

This study focuses on analyzing new trends in the fixed broadband services market in Latin America. It also provides market size and forecast for revenues and lines in service for the entire region as well as the important countries in the region such as Argentina, Brazil, Chile, Colombia, Mexico, and Venezuela. There is further analysis on the bas...

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19 Mar 2015  |  Global

The Global Microgrids (MGs) and Virtual Power Plants (VPPs) Market

Challenges and Promises in Decentralizing the Grid and Morphing Business Models

An MG is an energy system consisting of a group of interconnected loads, distributed energy resources, consumers, and optional storage that acts as a single controllable entity with respect to the grid. A VPP is a virtual network that is dependent on software systems to connect remotely and automate dispatch of power generation. The fine line that ...

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08 Jul 2015  |  Africa

Key Growth Opportunities in the South African Construction Chemicals Market

Government Expenditure and Technological Advancements are Expected to Drive Demand

The South African construction chemicals market can be described as mature and is expected to experience slow growth over the forecast period of the study. The market is highly competitive with a number of well-established local and international participants. The growth in the public sectors capital expenditure plan is likely to facilitate demand...

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21 Apr 2015  |  North America

Mexico Petrochemical Market Opportunity Analysis

Opportunities for the Growth of the ABS, PBT, SBR, SBS, and POE Segments Come from the Automotive and Appliance Industries

The Mexican market for the resins ABS, SBR, SBS, PBT, and POE was valued at $1.06 billion in 2013. The revenue is expected to reach $1.64 billion in 2020, driven by the investments of end-user industries such as automotive, electronics, and appliance companies, which are installing plants in Mexico, attracted by its low production costs and strateg...

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24 Feb 2015  |  Global

2015 Outlook of the Global Security Industry

Global Political, Economic, and Social Challenges Drive Investment in Security Technology

The global security industry is growing as governments and organisations invest to protect assets from known terrorist groups, unknown groups, international organised crime, and localised crime. The increasingly complex threat landscape provides opportunities for security companies across a range of sectors. The report gives an overview of the expe...

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Showing 21-30 of 3384