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12 May 2016  |  North America

Over-the-top (OTT) - Growth Strategies for Communications Service Providers (CSPs)

Quantifying and Shaping Customer Experiences will be Key to Revenue Growth

This Stratecast report analyzes today’s brave new world of broadband services, and highlights five areas where CSPs need to be focusing mindshare and resources in order to differentiate themselves from their rapidly-expanding pool of large, well-funded competitors.

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As new technologies enter the market, consumers are increasingly willing to consider a connected home as a possible living environment. This report examines the state of the connected home market, illuminates some of the barriers to growth, and considers some of the companies that are delivering solutions to transcend those barriers. The discussion...

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This report captures thoughts from the entire Stratecast analyst team about where the industries we cover are headed in the New Year. Stratecast analysts voice their views concerning the multiple dimensions of the technology sector tied to: big data and analytics, business services, cloud, the connected home, consumer services, the operations & mon...

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The reason for a lack of traction in the home automation space is simple: although people are generally drawn to new technology, especially if it promises to be either time or money saving, they are generally turned off by complexity. This report examines the latest home automation concepts and the likely consumer reactions to them; and then sugg...

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Mobility has some less obvious impacts that are rapidly transforming not just the telecommunications market, but society as well. Stratecast research provides insights into the subtle influences of mobility on the average consumer, and demonstrates ways that service providers can grow revenues by addressing some of the needs that these impacts crea...

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Since 2009, Stratecast has conducted an annual North American Consumer Communication Services (CCS) Survey. This survey is designed to understand consumer perceptions on landline phone, wireless/cellular phone, Internet access and subscription video services. As well as, identify consumers’ use of technologies such as over-the-top (OTT) and Inter...

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07 Aug 2017  |  North America

Monetization: The Long Game for Network Operators

Legacy Systems and New Cloud-Native Business Management Solutions

Existing (legacy) systems cannot address the operations, orchestration and monetization requirements that the above-listed transformational initiatives bring to bear. New systems are the ultimate answer, but addressing the “legacy gap” left by existing systems cannot come from a mandate to rip and replace. Installed networks continue to rely on...

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18 Oct 2017  |  North America

2017 Consumer Communication Services Bundle Tracker

Are Broadband Bundles Enough?

Stratecast’s 2017 Bundle Tracker apprises the reader of the competitive landscape of leading service providers—which offer home phone, broadband, video and wireless services—in the consumer communication services market; and explores how consumers gauge consumer bundles based on survey results from Stratecast’s 2017 consumer communication s...

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22 Aug 2017  |  North America

MPLS/IP VPN Services Market Update, 2017

In this research service, MPLS/IP VPN means VPN services enabled over a carrier’s private MPLS network. VPN service is a site-to-site connection, with the service provider managing the end-to-end network. A private IP VPN uses the infrastructure of one network provider. A public IP VPN (or Internet VPN) carries data across multiple and nonspecifi...

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18 Jul 2017  |  North America

Microservices: The Communication Industry’s Next Little Big Thing

Why it is More Important to do Microservices Right than Fast

The ODAM sector is now forced to respond to a virtualization transformation idea—it can hardly be called a plan—that was basically sprung on them with no clear direction for simultaneously supporting the physical and virtual components of a hybrid network. The idea of winging it for operations and monetization support leads to drama. The pres...

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