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06 Jul 2020  |  Europe
Integration of Advanced Technologies Transforms Customer Experience Outsourcing Services by Enhancing Efficiency and Effectiveness
The customer experience (CX) outsourcing services market has undergone a significant shift in the last few years. The market in Europe is characterized by demand for specific languages, small regional sectors, different requirements unique to certain countries, and increasing demand for nearshoring. Evolution in the outsourcing industry has led to...
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10 Sep 2019  |  Europe
Threat Intelligence Drives Growth in a Post-GDPR Europe
The information security profession across Europe has an unemployment rate of zero percent while the need for better cybersecurity across all industries has never been greater. Organised crime and state actors are targeting enterprises across Europe at a time when digital transformation initiatives are on the rise. Cybersecurity in the enterprise i...
30 Jul 2019  |  Europe
Information Technology/Operational Technology (IT/OT) Security Convergence in the Smart Building Technology Market, Forecast to 2022
Digitalization and Cyberattacks driving adoption of IT/OT Security in Smart Buildings
Automation, IoT, and digitalization are rapidly changing, and enterprise operations and building operations have not made an exception either. Today, smart devices control building management activities including temperature control, access control, lighting control, communication, and safety systems in many enterprises. At the same time, such conv...
22 Mar 2019  |  Europe
Behavioral Conditioning Solution is the Primary Growth Engine; Personalized Awareness Training is the Future
This study on the European security awareness training (SAT) market provides a comprehensive analysis of trends, perspectives, and market forecasts until 2023. The segments covered include • Awareness Modules • Behavioral Conditioning • Internal Security Communication Apart from providing a thorough competitor analysis of key market...
21 Sep 2018  |  Europe
High Growth Expected as New Market Segments and Enhanced Customer Engagement Lead to Rapid Adoption
As the global banking industry struggles with issues related to rising costs, legacy infrastructure, evolving customer demand and changing regulations, the NeoBanking industry is making slow but steady progress. With new business models, innovative products and services, use of technology and approach to business, NeoBanks are engaging their custom...
05 Apr 2018  |  Europe
Impact of Emerging Technologies will Encourage New Business Models in European FinTech
FinTech in Europe is evolving rapidly and 2017 has been an eventful year for the industry. Some of the areas within FinTech that witnessed significant growth during 2017 include Banking-as-a-Service (BaaS), PayTech, InsurTech, RegTech, and Biometrics. The technology trends that have also significantly impacted the industry include cloud, Internet o...
27 Sep 2017  |  Europe
Actionable Strategies and Tactics to Accelerate Growth in a Transforming Market
The Context of Europe’s Economy The European economy is a stark drama that continues to unfold in real-time, as Germany and Greece in particular try to come to terms with how to best move forward on the European project. In fact, negotiations between Greece and the European Union may turn out to be a turning-point for the Continent. Consider t...
12 Jul 2017  |  Europe
Threat Detection and Remediation to Emerge as Key Market Drivers
The Managed Security Services (MSS) market in Europe, Middle East and Africa (EMEA) registered a second consecutive year of double-digit, year-on-year (YoY) growth of 16.0% in 2016, after a 15.0% YoY increase in 2015. By 2015, trends show a decline in the combined market share of the top 3 participants and an increase in the number of suppliers. Me...
21 Apr 2017  |  Europe
Financial Services Industry to Move Core Services to the Cloud in the Next 2–3 Years
In terms of cloud adoption, the financial services industry has been lagging unlike many other industry sectors. While the benefits of cloud adoption are not unknown, there was initial hesitation on account of legacy infrastructure, lack of clarity on regulations, concerns related to compliance and data security. Cloud providers, upon understanding...
02 Mar 2017  |  Europe
Tracking ICT Spending as Industries Embark on Digital Transformation Journeys
Information Technology & Communications (ICT) investment across vertical markets will outpace Europe’s average gross domestic product (GDP) growth. Compared to the organisation for economic co-operation and development (OECD) nominal GDP forecast during 2014 to 2016 of 2.2%, the total ICT spending by industries in Europe is expected to grow at fa...