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06 Jul 2020  |  Europe

European Customer Experience Outsourcing Services Market, 2020

Integration of Advanced Technologies Transforms Customer Experience Outsourcing Services by Enhancing Efficiency and Effectiveness

The customer experience (CX) outsourcing services market has undergone a significant shift in the last few years. The market in Europe is characterized by demand for specific languages, small regional sectors, different requirements unique to certain countries, and increasing demand for nearshoring. Evolution in the outsourcing industry has led to...

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30 Jul 2019  |  Europe

Information Technology/Operational Technology (IT/OT) Security Convergence in the Smart Building Technology Market, Forecast to 2022

Digitalization and Cyberattacks driving adoption of IT/OT Security in Smart Buildings

Automation, IoT, and digitalization are rapidly changing, and enterprise operations and building operations have not made an exception either. Today, smart devices control building management activities including temperature control, access control, lighting control, communication, and safety systems in many enterprises. At the same time, such conv...

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21 Sep 2018  |  Europe

European NeoBanks Market, 2018

High Growth Expected as New Market Segments and Enhanced Customer Engagement Lead to Rapid Adoption

As the global banking industry struggles with issues related to rising costs, legacy infrastructure, evolving customer demand and changing regulations, the NeoBanking industry is making slow but steady progress. With new business models, innovative products and services, use of technology and approach to business, NeoBanks are engaging their custom...

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05 Apr 2018  |  Europe

European Fintech Market Outlook, 2018

Impact of Emerging Technologies will Encourage New Business Models in European FinTech

FinTech in Europe is evolving rapidly and 2017 has been an eventful year for the industry. Some of the areas within FinTech that witnessed significant growth during 2017 include Banking-as-a-Service (BaaS), PayTech, InsurTech, RegTech, and Biometrics. The technology trends that have also significantly impacted the industry include cloud, Internet o...

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27 Sep 2017  |  Europe

Growth Opportunities in the European Customer Management BPO Market, Forecast to 2021

Actionable Strategies and Tactics to Accelerate Growth in a Transforming Market

The Context of Europe’s Economy The European economy is a stark drama that continues to unfold in real-time, as Germany and Greece in particular try to come to terms with how to best move forward on the European project. In fact, negotiations between Greece and the European Union may turn out to be a turning-point for the Continent. Consider t...

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12 Jul 2017  |  Europe

EMEA Managed Security Services Market, Forecast to 2021

Threat Detection and Remediation to Emerge as Key Market Drivers

The Managed Security Services (MSS) market in Europe, Middle East and Africa (EMEA) registered a second consecutive year of double-digit, year-on-year (YoY) growth of 16.0% in 2016, after a 15.0% YoY increase in 2015. By 2015, trends show a decline in the combined market share of the top 3 participants and an increase in the number of suppliers. Me...

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21 Apr 2017  |  Europe

Cloud Platforms Powering FinTech in Europe, 2017

Financial Services Industry to Move Core Services to the Cloud in the Next 2–3 Years

In terms of cloud adoption, the financial services industry has been lagging unlike many other industry sectors. While the benefits of cloud adoption are not unknown, there was initial hesitation on account of legacy infrastructure, lack of clarity on regulations, concerns related to compliance and data security. Cloud providers, upon understanding...

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02 Mar 2017  |  Europe

ICT Spending in Connected Industries in Europe, Forecast to 2020

Tracking ICT Spending as Industries Embark on Digital Transformation Journeys

Information Technology & Communications (ICT) investment across vertical markets will outpace Europe’s average gross domestic product (GDP) growth. Compared to the organisation for economic co-operation and development (OECD) nominal GDP forecast during 2014 to 2016 of 2.2%, the total ICT spending by industries in Europe is expected to grow at fa...

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20 Jan 2017  |  Europe

FinTech in Europe, 2016

Advanced Technologies to Become Mainstream in the Next 5 Years, as Adoption Increases across the Region

FinTech in Europe has grown rapidly in the last few years. As financial services firms deal with critical customer data, there is a growing focus on combining data and advanced technologies to transform the industry. With tech-savvy customers gravitating towards new industry participants using advanced technologies to launch innovative products and...

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18 Jan 2017  |  Europe

European Infrastructure-as-a-Service Market, Forecast to 2021

Enterprises’ Hybrid Infrastructure Drives Focus Towards Managed Services

This study aims to forecast and analyse the European Infrastructure-as-a-Service market outlook from 2016 to 2021. Technological and economic benefits of using Infastructure-as-a-Service (IaaS) continue to be the main factors driving enterprise migration to the cloud. The increased awareness of different types of cloud services (public, private, hy...

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USD 3,712.50 save 25 %

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