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14 Mar 2016  |  Europe
Complete, Flexible, Stable, and Independent TSM Solutions to Sustain Growth Momentum
More than a decade ago, major smart card manufacturers moved from a simple hardware provider business model to a combined hardware and services approach. Naturally, the subscriber identity module (SIM) business unit has been asking for revenue contribution.
26 Feb 2016  |  Europe
UK Government Digital Marketplace Sales Reach Milestone of £1 Billion
In 2014, a series of Frost & Sullivan articles looked at how technology enables platform dynamics to bring open innovation (OI) to a range of traditionally low-tech industries. One of the articles was dedicated to the UK government’s CloudStore, the procurement vehicle through which UK public sector organisations could (until late 2014) purchase ...
24 Feb 2016  |  Europe
IoT's Impact Sprawls Across Smart Cities, Connected Living, Connected Industry, and Data & Security
On 10 and 11 February 2016, London hosted the Internet of Things (IoT) Tech Expo event. Some 100 exhibitors showcased their developments around the IoT.
17 May 2016  |  Europe
Leading Messaging Apps such as WhatsApp, Facebook Messenger, Snapchat and Viber Positioned to Act as Platforms for Messaging Bots
An event on 3 May 2016, organised by Messaging Bots London under the title "Forget apps, now the bots take over," provided inspiration for this short thought piece. It looks at the emergence of bots as an increasingly popular mode of interaction for users with services through app-based messages as their user interface.
17 May 2016  |  Europe
Blockchain Start-ups Ranging from Cryptocurrency Services to Technology Platforms Have Raised $1.1 Billion in Investments
At the Marriott Marquis, Times Square, New York from 2 to 4 May 2016, some of the greatest minds and businesses in blockchain came together to discuss some of the most exciting applications, opportunities, and challenges of blockchain technology. Everyone from the largest incumbent industry leaders through to hackathon-fresh start-ups had a presenc...
20 May 2016  |  Europe
The Internet of Things (IoT) is a vision for the future of the world in which a huge number of devices are connected to the Internet through embedded computer chips. On the consumer side this involves products such as smartphones, drones, cars, televisions, wearables, and even refrigerators collating data in unprecedented volume and granularity.
23 May 2016  |  Europe
Web analytics have been around since 2005, when Google essentially created the category by launching Google Analytics, and technologies and solutions in this area have matured over the last decade.
26 May 2016  |  Europe
On 14 May 2016, Dr. Amnon Eden gave a lecture at London Futurists on the controversy around the potential of a singularity event. Eden is a computer scientist who specialises in software design and architecture, machine learning, and superintelligence.
20 Jul 2016  |  Europe
Two years ago, when Interactive Intelligence announced PureCloud, I voiced concerns about how well the solution would be suited to European markets. Today, a number of my concerns have not been borne out, and Interactive Intelligence addressed others. The PureCloud product has evolved, and Interactive Intelligence has conceived a business model tha...
04 Jul 2016  |  Europe
For years, analysts and contact centre professionals have been talking about the obvious advantages of using video to deliver a more modern and refined customer experience. It has taken a long time for this idea to come to fruition, and video has mainly been used as a source of information for agents or as content assets to be shared with customers...