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04 Feb 2013  |  Latin America

Analysis of the Argentinean and Chilean Contact Center Outsourcing Services Market

Specialized Services Present Opportunities

The contact center outsourcing services market witnessed growth in revenue and workstations in Argentina and Chile during 2011 and 2012. The economic downturn in Europe and United States slowed demand from existing customers abroad, especially for companies with offshore campaigns and telemarketing operations to Spain. This research service examine...

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18 Apr 2013  |  South Asia, Middle East & North Africa

Data Centre Market in Gulf Cooperation Council Countries

Shift from CAPEX to OPEX Drives the Uptake of Data Centre Services

This study provides an overview of the data centre market in the Gulf Cooperation Council (GCC) countries. It focuses on two market segmentsmanaged hosting and colocationand provides an overview of cloud services status in the region. It looks at the main drivers and restraints faced in individual markets and the GCC market as a whole. The study ...

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15 Nov 2013  |  Latin America

Analysis of the Brazilian Internet Technology (IT) Infrastructure Outsourcing Services Market

Mature and New Business Models are Driving Data Center Service Investments

Market concerns for Brazilian IT infrastructure outsourcing services include the need for space (CAPEX), since companies are restructuring, and the need for more capacity to host infrastructure. Brazilian companies are also struggling to increase operational efficiency, reduce management complexity, and save in costs. The data centers have created ...

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27 Nov 2013  |  Latin America

Analysis of the Latin American Managed Security Services Market

Increased Spying and the Complexity of Attacks Drive Security Investment

The managed security services market in Latin America, particularly in the Southern Cone, has not yet reached maturity and is in an incipient phase compared to developed countries. Competing in this segment is an important challenge for service providers. Innovative devices and platforms are increasing, and new participants are entering the market....

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06 Sep 2013  |  South Asia, Middle East & North Africa

State of Cloud Computing Security in the UAE

IT Spending Habits and Future Outlook of Cloud Customers in the UAE

This study provides an overview of the cloud security market in the UAE. Besides the cloud security market, it also assesses the cloud market in general. The study looks at the main challenges, drivers and restraints for this market. It estimates market size and growth rate and provides overviews of key market participants. The key strength of the ...

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21 Feb 2013  |  Europe

ICT Market in European Banking Sector - Market Model 2012

Banks Tighten their Budgets and Spending on ICT will Moderately Increase Over the Next Three Years

The economic uncertainty generated by the European sovereign debt crisis and the Third Basel Accord requirements have obliged European financial institutions to become cautious about new ICT investments and reduced their budget size. Frost & Sullivan has carried out extensive research to understand the current and future opportunities for ICT vendo...

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01 Feb 2013  |  Global

NFC Market Opportunity, Global, 2012

Growing Use of Smartphones Augments Demand for Tags in Different Applications

The study analyses trends of the NFC tags market globally across different applications. With gaining awareness among customers, NFC is expected to witness greater traction in the coming years. This study focuses on the trends, challenges, and factors that drive market growth. The study provides region-wide analysis in addition to providing competi...

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10 Jan 2013  |  Global

Global CAD and Modeling Software Market

Emerging Regions Drive Growth in a Mature Market

The global CAD and modeling software market focuses on the opportunities driving this mature market. Growth drivers such as infrastructure development in emerging regions and improved productivity of users via better data sharing and collaboration, and improved workflow efficiency continues to be Important to advanced CAD users have been factored i...

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09 Jan 2013  |  North America

Analysis of the Global Endpoint Security Products Market

Sustaining Growth in a Competitive Market

Despite a state of maturity, the endpoint security market continues to evolve along with the threat landscape, as threats increase in complexity and sophistication. Further affecting the market is a strong influx of increased usage of personal mobile devices within corporate environments. This research service covers the global endpoint security pr...

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11 Dec 2013  |  North America

North American Contact Center Outsourcing Market

Multichannel and Technology-enabled Solutions to Drive Growth

This market analysis provides market sizing and forecasts for the North American contact center outsourcing market. North American market revenue represents revenues derived from clients based in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, automated and technology-based solutions. This mar...

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