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15 Feb 2017  |  Latin America
Resurgence of the Next-generation Continent through Economic Growth Supported by Digital Inclusion and Technology Innovation
Most of the economies of LATAM are dependent on external forces such as the Chinese and the US economy, global commodity, and oil prices. With the slightest fluctuations in these economies, LATAM economies will be impacted the most. In the past years, LATAM had been sluggish in growth, due to falling commodity prices and oil price volatility. After...
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12 Sep 2017  |  Latin America
New Technologies and Increasing Customers´ Expectations Provide a New Window for Differentiation
The Contact Center Outsourcing (CCO) Services Market in Latin America experienced high growth in the offshore segment, while the domestic business was negatively affected by the regional economic crisis. The United States consolidated as the main market for offshoring, while Latam-shore activities grew driven by Latin America companies looking to ...
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17 May 2017  |  Latin America
Vendors Still Need to Prove the Value of Their Solutions to Move up the Chain to Larger Organizations
The cloud IP telephony and unified communications & collaboration (UC&C) services market exhibited a strong performance in Latin America in 2016, despite the highly challenging economic scenario in the region. Competition increased in most countries in Latin America due to the entry of new service providers and because existing participants widened...
28 Apr 2017  |  Latin America
Rapid Adoption is Expected to Make Revenue Surge to $3.29 Billion
Brazilian Industrial Internet of Things (IoT) market revenue is expected to increase from $1.35 billion in 2016 to $3.29 billion by 2021, at a compound annual growth rate of 19.6%. This outlook considers the growth potential of hardware, software, connectivity, and services, and of primary verticals. The base year is 2016 and the forecast period is...
18 Jan 2017  |  Latin America
Low Oil Prices and Economic Slowdown have a Negative Impact
This research service examines the Latin American valves and actuators market from 2013 to 2022. It analyses the various industry challenges as well as the market drivers and restraints. It focusses on the competitive structures of the leading market participants and provides strategic insights. It highlights emerging end-user segment trends in the...
02 Feb 2017  |  Latin America
Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Markets, Forecast to 2022
Enhancing the End-user Experience will Prove Fundamental to Compete against Cloud-based Solutions
The Latin American enterprise communications platforms & endpoints and video conferencing markets suffered from a challenging economic scenario and increased competition from cloud-based communications solutions. As a result, products shipped to the region as well as the revenue generated decreased in 2016. Enterprise communications vendors are n...
24 Apr 2017  |  Latin America
Technologies such as Big Data, SDN and NFV, Augmented Reality, and Carrier Ethernet over WAN Gain Ground while New Business Models Foster Digital Tran
The Latin American telecommunications market is experiencing increasing concentration as telcos struggle with dwindling revenues from traditional services and face the challenge of developing new business models and services that will add value for customers and enterprises from different verticals. This study provides a 2017 outlook for the Latin...
27 Dec 2017  |  Latin America
Data Center Market Continues Strongly to Support the Digital Transformation Demand
The data center market remains warm due to the migration of on-premises infrastructure to service providers to ensure business continuity, lower operational costs, and increase physical and logical security. Despite the positive scenario, telecom operators still find it difficult to compete with the large data center and cloud service providers. Op...
26 Dec 2017  |  Latin America
SaaS Models, Integrated Analytics Tools on the Rise, Further Advancing Market Maturity
Brazil currently spends over $80 million on PACS and integrated PACS systems, considering only the software involved. The overall penetration is increasing, although adoption varies significantly among geographical regions and by the size of institutions. While large-size hospitals and diagnostic centers are almost fully penetrated and are almost e...
13 Jun 2017  |  Latin America
New Participants, Partnerships, and Acquisitions Begin Crafting a Nascent Market
Latin America cloud contact center market revenue is expected to increase from $37.7 million in 2016 to $213.5 million by 2022, at a compound annual growth rate of 33.5%. This outlook considers the growth potential of hardware, software, connectivity, and services, and of primary verticals. The base year is 2016 and the forecast period is from 2017...