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Frost & Sullivan defines the Unified Communications-as-a-Service (UCaaS) market as an integrated communications environment that combines/unifies voice, video, and text communications, delivered through hosted, cloud, and managed services. In this study we focus on the conferencing and collaboration services.

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Increasing activities on the Internet are driving the adoption of Web-centric business applications among enterprises in the Asia-Pacific (APAC). With the need to interact with customers via the Web interface in a safe and efficient manner to enhance business operations, enterprises are now beginning to pay greater attention to the security of thei...

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Frost & Sullivan defines the “Outbound Systems” as hardware and software or software-only solutions that facilitate the placement of large volumes of outbound calls in contact centers. For the purpose of this study, contact center outbound dialing systems are defined as products that offer any individual or combination of outbound dialing capab...

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As we move from the Internet of Things (IoT) through cloud computing, quantum computing, big data, NFC payment, brain-computer interfaces to the Internet of Everything (things, people, processes, and data), the network security spectrum is poised to become more challenging. Given the evolving and highly-dispersed threat landscape, the convergence o...

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