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05 Nov 2020  |  Latin America
Automation and Work-at-Home Transforming the Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2025
New Paramount Importance of Remote Interactions Spur Novel Growth Opportunities
The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...
10 Dec 2015  |  Asia Pacific
An Overview of the smart city landscape
Asia-Pacific is a frontier of growth, development, and activity having quickly embraced disruptive trends in its journey to grow. This ecosystem depicts an eclectic mix of cities. This research service explores the dynamics, plans, and trends in the developments of smart cities in the Asia-Pacific region. It explores how governments, companies, and...
USD 7,500.00 save 25 %
27 Apr 2020  |  Global
Stakeholders to Focus on Resource Optimization, New Growth Segments and Cost Rationalization to Overcome Slowdown
The mushrooming corona virus outbreak in the central Chinese city of Wuhan prompted the World Health Organization (WHO) to declare a global health emergency in late January. The corona virus outbreak isn’t just a massive health crisis; it’s an economic one as well. If the pandemic is not contained by a large extent by April, the drop in consum...
30 Mar 2016  |  Global
Technology, Partnership and Channel Developments to Impact Audio, Web, and Video Conferencing Services
The primary objective of this experiential study is to identify growth opportunities for your company in the conferencing services market. The conferencing services market as defined, includes audio, web, and video conferencing services. The study provides the market analysis fact foundation, including market size, segmentation, forecasts, and vend...
USD 7,462.50 save 25 %
01 Nov 2019  |  Latin America
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024
Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities
The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...
USD 7,200.00 save 10 %
15 Feb 2017  |  Latin America
Resurgence of the Next-generation Continent through Economic Growth Supported by Digital Inclusion and Technology Innovation
Most of the economies of LATAM are dependent on external forces such as the Chinese and the US economy, global commodity, and oil prices. With the slightest fluctuations in these economies, LATAM economies will be impacted the most. In the past years, LATAM had been sluggish in growth, due to falling commodity prices and oil price volatility. After...
USD 5,250.00 save 25 %
22 Aug 2016  |  Global
What this Means for Business and Economies
There have been significant, positive shifts in the approach to women’s roles in society around the world. More women are now moving to leadership positions, occupying more seats in the boardroom, scaling successful companies, and even making a successful political presence. Women can drive the world’s economy as they represent a growth market ...
USD 5,250.00 save 25 %
01 Apr 2016  |  North America
Transitioning from Turbulent Oil-based Economy to Internet-based Economy of the Future
25 years after the fall of the Soviet Union, Russia remains burdened with economic, social, and political crises. The recent ruble-oil crisis further weakened the economy. By examining the key Mega Trends in Russia, along with other factors that will impact and shape the country’s economy, this presentation discusses how the economic, political, ...
USD 6,375.00 save 25 %
02 Aug 2017  |  North America
Connected Marketplaces Transition from Transactional Hubs to Assistive Selling
Online B2B retailing is at an inflection point and is going through major shifts in technology and business models. The B2B market will outgrow the B2C market by 2025, with China taking the lead. The market is evolving due to shifts in the impact of mobility and role of digital channels. Retailers, in order to cope up with the change in the market,...
USD 6,375.00 save 25 %
15 Dec 2017  |  Global
Top Global Smart Cities Maturing by Building on Foundational Areas of Excellence
The Visionary Innovation Group’s Smart City Scorecard highlights city initiatives that demonstrate key trends and innovations within the Smart City movement. The goal is to provide an overview of the pursuits cities are undertaking to ensure the sustainability, cohesiveness, and comprehensiveness of their Smart City strategies. City governments a...
USD 5,625.00 save 25 %