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17 Dec 2012  |  Latin America

Mexico, Central America and Caribbean Contact Center Outsourcing Markets

Demand in Offshore Segment Drives Growth

In Mexico, during 2011, the domestic contact center outsourcing market remained stable while the offshoring business increased compared with 2010. It is expected that offshore penetration will keep growing during the forecast period. However, the highest growth rate will be seen in 2013. A positive investment environment remains within the Central ...

USD 6,950.00

USD 5,212.50 save 25 %

26 Nov 2012  |  Latin America

Latin American Managed Security Services Markets

Healthy Economic Conditions Fuel the Latin American MSS Market

Although the managed security services market in Latin America (in the Southern Cone in particular) has not yet reached maturity and is in an incipient phase compared to developed countries, competing in this segment is an important challenge for providers. New contenders appear every day, as do innovative devices and platforms. The main offerings ...

USD 6,950.00

USD 5,212.50 save 25 %

02 May 2011  |  Latin America

Colombian and Peruvian Contact Center Outsourcing Services Markets 2010

Colombian and Peruvian Contact Center Outsourcing Services Markets 2010

This study examines the trends in the Colombian and Peruvian contact center outsourcing services market and forecasts the market demand. It provides an extensive coverage of the services delivered in each of the local markets and those provided from these countries to others overseas. The study shows the data for outsourcing offshore services alone...

USD 10,000.00

USD 7,500.00 save 25 %

This study examines trends in Argentina and Chile Contact Center Outsourcing Services industry and forecasts market demand. We provide an extensive coverage of services delivered both in each of the local markets and those provided from these countries to others overseas. The study only shows data for outsourcing offshore services, therefore exclud...

USD 10,000.00

USD 7,500.00 save 25 %

This study covers the state of the Brazilian Contact Center Outsourcing market, analyzing drivers and restraints for growth, market trends, demand, offshore status and local trends. Afterwards, market growth for local market segments are forecasted. In addition, an analysis of the competitive situation including vendors' market shares is performed....

USD 6,950.00

USD 5,212.50 save 25 %

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