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31 Mar 2005  |  North America

Web self-service - Market Insight

Internet infrastructure and technology has reshaped the way organizations provide sales and technical support to their channels and customers. Propelled by rising costs of telephony support, the market for web self-service is quickly becoming a ubiquitous method of supplying and retrieving corporate product, service and technical information and da...

USD 795.00

USD 596.25 save 25 %

07 Feb 2005  |  Global

Market Insight - CRM Integration

CRM has quickly become an enterprise initiative. Rarely do organizations embark on any customer facing initiative without understanding how the entire enterprise will benefit and what procesess will be impacted. How can applications from in different functional areas be implemented to work together? What are the types of integration projects compan...

USD 995.00

USD 746.25 save 25 %

10 Dec 2004  |  North America

Market Insight - CRM Analytics

No CRM initiative can truly be successful without customer segmentation, what analytics is designed to perform and take action from no matter what the sales and marketing intiatives may be. This Insight will review a number of areas that can assist in growing the customer base and creating valuable customers. To understand more clearly, an assessme...

USD 995.00

USD 746.25 save 25 %

This study covers trends and forecast for the Brazilian electronics and semiconductors industry for the period 1999 to 2007. Political, policy and economic trends affecting the industry are summarized in terms of national competitive advantage analysis and SWOT analysis.

USD 795.00

USD 596.25 save 25 %

This market insight identifies and analyzes the key telecommunications needs of content providers and highlights telecommunications service provider strategies in serving this market. The key focus is on providers of online entertainment content such as music, video, and gaming.

USD 1,000.00

USD 750.00 save 25 %

19 Jul 2004  |  North America

U.S. Wholesale Directory Assistance Market Insight

The underlying goal of this study is to analyze the latest marketing trends in the U.S. wholesale directory assistance (DA) services segment. In addition, the study highlights key competitors and their product and marketing strategies. From a quantitative perspective, this report includes data on market size (call volumes), product pricing, and d...

USD 750.00

USD 562.50 save 25 %

This report highlights the importance of country-specific factors on the telecommunications industry in the European Union from 1998 to 2008. Trends for the political climate, business policies, and macroeconomic indicators in the European Union are analyzed, and their impact is assessed on the key parameters of the telecommunications industry and ...

USD 795.00

USD 596.25 save 25 %

The distribution channel of the POS industry is one of the most complicated one with a lot of entities having different levels of purchase decisions involved. This research service address the complex relations among the various channel partners and defines the roles played by each channel member. The distribution structure varies for each tier o...

USD 1,000.00

USD 750.00 save 25 %

13 Nov 2003  |  Asia Pacific

Asia Pacific IP Contact Center Markets

USD 1,000.00

USD 750.00 save 25 %

The focus of the study will be to examine the market penetration rates for a number of product lines from the data and voice market segments for rural Montana.

USD 950.00

USD 712.50 save 25 %

Showing 21-30 of 64