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05 Nov 2020  |  Latin America
Automation and Work-at-Home Transforming the Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2025
New Paramount Importance of Remote Interactions Spur Novel Growth Opportunities
The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...
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06 May 2020  |  South Asia, Middle East & North Africa
An Assessment of Growth Opportunities and Growth Pipelines in Light of the Pandemic
Like other economies, countries in the GCC have been rendered vulnerable by the COVID-19 pandemic. Wholesale and retail trade, transportation and storage, and finance and insurance, which accounted for nearly 50% of Dubai’s gross domestic product (GDP) in 2018, have all been affected. In the oil and gas industry, plunging jet fuel demand and high...
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27 Apr 2020  |  Global
Stakeholders to Focus on Resource Optimization, New Growth Segments and Cost Rationalization to Overcome Slowdown
The mushrooming corona virus outbreak in the central Chinese city of Wuhan prompted the World Health Organization (WHO) to declare a global health emergency in late January. The corona virus outbreak isn’t just a massive health crisis; it’s an economic one as well. If the pandemic is not contained by a large extent by April, the drop in consum...
USD 6,375.00 save 15 %
01 Nov 2019  |  Latin America
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024
Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities
The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...
USD 6,000.00 save 25 %
25 Sep 2019  |  North America
Futurecasting Key Themes that will Shape Our Future Lives
Every 3 years, the team of futurists, analysts, and consultants at Frost & Sullivan's Visionary Innovation Group comes together to render a comprehensive analysis of the transformative, global forces that define the future world, with their far-reaching impact on businesses, economics, cultures, and personal lives. As we look to 2030, we see 12 tra...
23 Sep 2019  |  North America
Global Revenue from Online Food Delivery will Reach $200 Billion by 2025
Online food delivery is growing at a rapid pace all over the world due to the convenience, variety, and cost available at the touch of a button. Major cities and urban centers have been the epicenter of this evolution, especially because of the increased penetration of smartphones and widespread internet connectivity. There have not only been sign...
26 Apr 2019  |  North America
US Consumers’ Priorities, Preferences, and Willingness to Pay for Powertrain Systems and Features, 2018
Customers are Willing to Consider xEVs While Purchasing their Next Car
Declining diesel share gives rise to newer opportunities for electric vehicles. Understanding consumer needs becomes quintessential toward driving future mobility developments. This research focuses on consumer needs and their willingness to pay for various powertrain features and electric vehicles. The respondents were questioned based on numerous...
14 Feb 2019  |  Global
An exhaustive database of launched Small-satellites & interactive outputs including small-satellite forecast until 2030
The space industry is transitioning, especially with growth in the development of small satellites capabilities. New entrants are revolutionizing the space ecosystem, attracting investments from the government and private ventures. Low-cost satellites, with its proven technological and economical capabilities have attracted existing space players t...