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21 Nov 2018  |  Asia Pacific
Ransomware Attacks and Regulatory Compliance Drive the SCM Market
The overall Secure Content Management (SCM) market continued to grow positively by 6.9% on a Year-over-Year (YoY) basis. SCM technologies have evolved drastically over the last few years due to changes in the threat landscape associated with email and Web gateways. Businesses are increasingly focusing on protection against such risks through the us...
08 Nov 2018  |  Latin America
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023
Automation is Heading the Market for Disruption
The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...
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14 Aug 2018  |  Asia Pacific
Workflow Integration Expands Features and Functions of Video Codec
The enterprise video conferencing market is seeing increasing demand driven by a focus on simplification and lower-prices. End users were having higher expectation on meeting experience, which is also driving the innovation of video collaboration products. As video conferencing becomes an integral part of the digital transformation strategy, the us...
09 May 2018  |  Asia Pacific
Moderate Growth is Expected, as Investment Will Shift from Core Application Segments
The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $647.1 million in 2016 to $733.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. The research service covers the contact center applications market across 14 countries (Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zeala...
15 Mar 2018  |  Asia Pacific
Increased Awareness of Benefits Accelerating Adoption Across Geographies
Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...
22 Feb 2018  |  Asia Pacific
Evolving Threats and the Need to Build Cyber Resiliency Driving the Market
The demand for network-based advanced malware analysis (NAMA) solutions (network-based sandboxing solutions) continued to increase tremendously in 2016 due to the drastic increase in ransomware, state-sponsored, and other targeted malware attacks on organizations and businesses that have strategically sensitive data and are potentially willing to p...
14 Feb 2018  |  Asia Pacific
Pressure to Reduce Operational Costs Driving MSS Adoption
In 2016, the Asia-Pacific (APAC) managed security services (MSS) market maintained a strong growth momentum. New security challenges caused by the evolving threat landscape, such as ransomware, zero-day and targeted attacks, and compromised Internet of Things (IoT) are driving enterprises to invest more in risk management tools to gain cyber resili...