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05 Nov 2020  |  Latin America

Automation and Work-at-Home Transforming the Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2025

New Paramount Importance of Remote Interactions Spur Novel Growth Opportunities

The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...

USD 8,000.00

USD 7,200.00 save 10 %

10 Jan 2020  |  Asia Pacific

Growth Insights on China’s Pharmaceutical Industry, Forecast to 2025

Expedited Regulatory Reviews, Accompanied by Surging Novel Drug Pipelines and a Realigned Distribution System will Propel the Chinese Pharma Industry

With over-4000 pharmaceutical players, China is the second largest pharmaceutical industry globally. Although highly fragmented, global pharma and biopharmaceutical players such as Novartis, Novo Nordisk, and AstraZeneca, have a significant hold capturing at least 8-10Percentage of the market. The market being highly dependent on its distributor ne...

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USD 8,500.00 save 15 %

20 Dec 2019  |  North America

In-Car Marketplace—Use Cases and Transactions

About $17.30 Billion of Vehicle Related Purchases and Personal Consumer Spending will be Allocated to Cars through Integrated Marketplace Applications by 2025

This study of marketplace operations inside cars is an introduction of a new business model that places merchants and their products such as fuel, quick service restaurants (QSR), parking, toll payment, ticketing and their services such as reserving, ordering, picking-up and paying from the vehicle head unit or aided by virtual assistants into the ...

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USD 8,500.00 save 15 %

01 Nov 2019  |  Latin America

Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024

Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities

The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...

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29 Mar 2019  |  

2019 Top 50 Emerging Technologies: Spawning Growth Opportunities of Strategic Imperative - Interactive Deliverable Access

Multi-billion dollar technologies ready to propel industries and transform our world

The Top 50 Emerging Technologies research is a comprehensive analysis of the most disruptive technologies that will impact multiple industries, applications, and regions. This extraordinary and comprehensive research will deliver strategic guidance and actionable ideas on the hottest technologies that pack maximum potential to fuel global innovatio...

USD 12,000.00

USD 9,000.00 save 25 %

08 Nov 2018  |  Latin America

Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023

Automation is Heading the Market for Disruption

The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...

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12 Sep 2017  |  Latin America

Analysis of the Latin American Contact Center Outsourcing Services Market, Forecast to 2022

New Technologies and Increasing Customers´ Expectations Provide a New Window for Differentiation

The Contact Center Outsourcing (CCO) Services Market in Latin America experienced high growth in the offshore segment, while the domestic business was negatively affected by the regional economic crisis. The United States consolidated as the main market for offshoring, while Latam-shore activities grew driven by Latin America companies looking to ...

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02 Aug 2017  |  North America

Future of B2B Online Retailing

Connected Marketplaces Transition from Transactional Hubs to Assistive Selling

Online B2B retailing is at an inflection point and is going through major shifts in technology and business models. The B2B market will outgrow the B2C market by 2025, with China taking the lead. The market is evolving due to shifts in the impact of mobility and role of digital channels. Retailers, in order to cope up with the change in the market,...

USD 8,500.00

USD 6,375.00 save 25 %

26 Aug 2016  |  Latin America

Analysis of the Contact Center Outsourcing Services Market in Latin America

Challenging Economic Scenario Drives Offshore Services and Restrains Domestic Businesses

The contact center outsourcing services market in Latin America (LATAM) experienced high growth in the offshore segment, whereas the domestic business was negatively affected by the regional economic crisis. While the United States consolidated as the main market for offshoring, the demand from Spain and for LATAM shore activities grew in 2015. Man...

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25 Jul 2016  |  Asia Pacific

Industrial IoT Platform Market

Benefits for Industrial Operations

The manufacturing sector is going through an exciting time. Technology trends are changing the way consumers buy products. Manufacturers are keen to stay ahead and remain competitive as some are struggling to keep up. By connecting localized systems using sensors, managers can get a complete view of their plant and optimize operations. Implementing...

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Showing 1-10 of 190