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22 Jul 2016  |  Latin America
Technology Enablement Leads the Way to Increased Productivity and Remote Work Optimization
This market insight presents an analysis of the current and future scenario of the new way to work in Latin America and provides strategic growth opportunities for both enterprises and technology solution vendors and providers. The benefits and impact of remote work deployment on companies' results are presented. A detailed analysis and insights fr...
20 Jun 2016  |  North America
Public contact centers or public safety answering points (PSAPs) are moving from basic 911 and enhanced or E911, noted for caller location tracking and number reporting, to Next Generation 911 (NG911). NG911 is a standards-based, IP emergency communications infrastructure that supports integrated voice, text, data (including Internet of Things [Io...
20 Apr 2016  |  North America
Analytics Emerges as Fastest Growing Segment of Customer Contact, Redefines Company Engagement with Customers
The Big Data and Analytics market is diverse, with hundreds of solution providers in varying segments, but until recently the practical application of Big Data within customer contact was marginal at best. This is now changing as analytics is the fastest growing segment of customer contact, and the key driver in transforming the way companies enga...
08 Apr 2016  |  Asia Pacific
Mobile Network Operators (MNOs) to Attract Users with Innovative Strategies as eCommerce and Internet of Things (IoT) Rev Up Growth
The Malaysian ICT market is going through a lot of changes and will gain momentum in 2016. The Malaysian government has taken special interest in developing the Internet of Things (IoT) sector, which has resulted in several market partnerships. The country’s eCommerce market is slowly but steadily increasing while its telecom sector has strong co...
09 May 2016  |  Africa
Strategic Partnerships Between International Cloud and Local ICT Providers Increases, BFSI Offers Highest Growth Potential in South Africa, Kenya, and Nigeria
This research service provides an analysis of the cloud services market across Africa. The market trends in the key African markets of South Africa, Kenya, and Nigeria are analyzed and compared with global trends. This research service includes company profiles of leading cloud providers in the 3 countries and the strategies they employ. This resea...
04 May 2016  |  Latin America
Local Technology and Innovative Approaches to Reduce Costs, Increase Productivity and Retain Customers as Market Readies for Take-off
This market insight presents an analysis of the current status of omnichannel strategy adoptions in Brazil, as well as selected successful business cases. It also provides a general view of how companies in Brazil are facing the omnichannel reality; an overview of Brazilian consumer behavior and its impact on interactions with companies; market dri...
11 Apr 2016  |  Europe
Robo-trading, Robo-advisors, Consumer Smart Wallets, Insurance, and Fraud Analytics Set the Stage for Massive Disruption
It is difficult to understand what is happening in the field of artificial intelligence (AI). New developments seem to happen weekly, and vendors use different words to describe their products. Within financial services, some companies use the term Big Data analytics while others use machine learning technologies or artificial intelligent agents. T...
11 Apr 2016  |  Europe
Move to Balance Spiraling Food Needs with Minimized Environmental Impact Gains Momentum with Precision Agriculture, Agricultural Drones, Vertical Farming and, Driverless Tractors
The world population will grow from 7.3 billion people today to 8.2 billion by 2025, and 9.7 billion by 2050. As a society, we will need to produce 70% more food than is currently produced today. The agricultural Industry requires a revolution and artificial intelligence is that revolution. Artificial intelligence will drive five use cases that wil...
05 Apr 2016  |  Global
Game-changing Technologies, October 2015 to January 2016
Emerging game-changing technologies are reshaping industries, providing the foundation for widespread digital transformation. Frost & Sullivan’s Digital Transformation team tracks developments that hint at fundamental shifts in the way we live and do business—developments to keep on the radar to ensure future growth opportunities are captured.
07 Nov 2016  |  Global
Striving for New Business Models Built on Trust
Frost & Sullivan defines a digital consumer lifestyle as one that includes the traditional services consumed at home, at work, within a city, and mobility. A set of connected lifestyle services, such as banking and financial payments, retail, social networking, and education occur across these 4 domains. The emergence of a digital lifestyle means ...