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19 Jul 2021  |  Global
The Adoption of Digital Technologies Accelerates the Global Business Process Management (BPM) Services Market Growth
Traditional BPM Services are being Reinvented through Digital Technologies to Deliver Intelligent, Efficient, and Effective Business Operations
Outsourcing helps organizations navigate the challenging competitive environment. It has evolved from being a resource expansion and cost arbitrage solution to a process that drives business outcomes and creates value for customers. This Frost & Sullivan study presents forecasts for the global business process management (BPM) services market from ...
08 Feb 2018  |  Asia Pacific
On-premise Telephony Solutions Face Strong Challenges from Hosted/Cloud Telephony Services
This market tracker analyzes the trends, the go-to-market strategies, and the important customer successes. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless PBX (WPBX), and Internet Protocol (IP) PBX. Research is based on Frost & Sullivan's proprietary TEAM methodology, which ensures that clients have...
11 Aug 2017  |  Asia Pacific
On-Premise Telephony Solutions Face Strong Challenges from Hosted/Cloud Telephony Services
This Asia-Pacific enterprise telephony market tracker analyzes the trends, go-to-market strategies, and important customer successes. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet Protocol (IP) PBX. This research is based on Frost & Sullivan's proprietar...
03 Jan 2017  |  Asia Pacific
Is the On-premise Telephony Market Making a Come Back?
The Asia-Pacific enterprise telephony market is estimated to grow from $1,976.0 million in 2015 to $2,103.2 million in 2022. This study analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and key customer wins. The market is segmented into private branch exchange (PBX), key telephone system (K...
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21 Oct 2016  |  Asia Pacific
Selecting the Right Solution Provider for Better Customer Experience
The market for hosted/cloud contact centers in APAC continues to grow at faster pace when compared to the on-premise market. Narrowing the list of suitable vendors offering these services can be time consuming. The purpose of this buyers guide is to provide enterprise organizations with a fundamental assessment of hosted/cloud contact center provid...
24 Aug 2016  |  North America
A Deep Dive into Twelve Prominent Solutions
Not all customers, locations or users will move to cloud communications services. There are valid reasons to deploy UC solution on the customer premises. This Buyers' Guide overviews capabilities available with the flagship SMB platforms offered by North America's leading UC platform vendors. Details include: development direction, scale, performan...
07 Jan 2016  |  Asia Pacific
Emerging Advanced Security Technologies Overtake Legacy Network Security Solutions
The Network Security Market in APAC remained stable during Q3 2014, registering a slight growth of 1.8% as compared to Q3 2013. Overall, demand for cybersecurity remained strong among enterprises due to the growing concern over the sophisticated threat landscape, which could be seen as the key driver for the market. However, many enterprises are no...
10 Dec 2015  |  Asia Pacific
An Overview of the smart city landscape
Asia-Pacific is a frontier of growth, development, and activity having quickly embraced disruptive trends in its journey to grow. This ecosystem depicts an eclectic mix of cities. This research service explores the dynamics, plans, and trends in the developments of smart cities in the Asia-Pacific region. It explores how governments, companies, and...
26 Aug 2015  |  North America
Negotiating a Changing Landscape
This research study provides analyst commentary on the most important market forces affecting outsourcing trends in Europe for 2015 . This extensive Market Insight will provide enterprise organizations with a fundamental assessment of North American outsourcing providers and their capabilities in a single report. The study includes a profile of 23 ...
15 Jul 2015  |  North America
Latin America Becomes More Competitive for Nearshoring
The contact center outsourcing services Market in Latin America exhibited mild growth, mostly driven by good performances in Central America and the Caribbean, Peru, and Colombia. Both domestic and the offshoring businesses have driven this performance, although this segment experienced the highest growth rates. The United States consolidated as th...