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13 Sep 2016  |  North America

Future of Logistics

Unbundling of the Supply Chain

The supply chain market is becoming more complex in a time-constrained environment as speed of delivery and user experience emerge as critical factors; in fact, instant and same-day delivery solutions are now key service differentiators. Firms must rethink their strategies and devise more agile models that leverage economies of scale and still meet...

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14 Oct 2016  |  North America

2016 North American Mobile Enterprise Applications

Opportunities within Enterprises

The overall research objective was to measure the current use and future decision-making behavior toward mobile enterprise applications, including some specific focus on mobile asset tracking (MAT), mobile sales force automation (MSFA), mobile workforce management (MWM), and mobile supply chain management (MSCM) software solutions. Interest in mobi...

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21 Oct 2016  |  Asia Pacific

2016 Asia-Pacific Hosted/Cloud Contact Center Buyers Guide

Selecting the Right Solution Provider for Better Customer Experience

The market for hosted/cloud contact centers in APAC continues to grow at faster pace when compared to the on-premise market. Narrowing the list of suitable vendors offering these services can be time consuming. The purpose of this buyers guide is to provide enterprise organizations with a fundamental assessment of hosted/cloud contact center provid...

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07 Jan 2016  |  Asia Pacific

Asia-Pacific Network Security Market Tracker, Q3 2014

Emerging Advanced Security Technologies Overtake Legacy Network Security Solutions

The Network Security Market in APAC remained stable during Q3 2014, registering a slight growth of 1.8% as compared to Q3 2013. Overall, demand for cybersecurity remained strong among enterprises due to the growing concern over the sophisticated threat landscape, which could be seen as the key driver for the market. However, many enterprises are no...

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02 Feb 2016  |  Asia Pacific

Asia-Pacific Video Conferencing Endpoints and Infrastructure Market, Update and Forecast to 2021

Market to Remain Flat as Growth Shifts to Cloud- and Software-based Solutions

This research service updates the current status of and analyzes the future trends in the Asia-Pacific video conferencing endpoints and infrastructure market. The analysis is based on the video conferencing endpoints and the infrastructure segments. The study covers the competitive structure and provides market share analysis. Market trends indicat...

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11 Feb 2016  |  Global

Global Automotive Aftermarket Outlook, 2016

Focus on Technology in the Service Bay and Online Channels in B2B Sales

Global vehicles in operation will increase sharply over the 2016–2020 period, driving new opportunities for light vehicle parts and service providers. This research compiles findings from various deliverables published over the past two years. It covers growth prospects for the global automotive aftermarket in North America, Europe, China, India,...

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23 Feb 2016  |  North America

Global UCC Industry Outlook, 2016

Cloud and SaaS Adoption Accelerates as Premises-based UCC Deployments Decline

After years of provider initiatives, the UCC industry is finally moving in earnest toward software, services, and cloud architectures. Millennials, mobility, social, and BYOT continue to drive technology development in the quest for improved user adoption of UCC. Integration with business applications is a key focal area as UCC vendors strive to de...

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23 Feb 2016  |  Asia Pacific

Asia-Pacific Enterprise Telephony Market H1 2015 Tracker

Hosted Telephony Continued to Disrupt the On-premises Telephony Market

This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into Private Branch Exchange (PBX), Key Telephone System (KTS), Wireless Private Branch Exchange (WPBX), and Internet Protocol (IP) PBX...

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30 May 2016  |  North America

2016 Managed Unified Communications Services Buyers' Guide

Leveraging Third-party Expertise and Resources for Better Communications Asset Management

Businesses are increasingly seeking to outsource various information technology (IT) tasks as well as end-to-end IT infrastructure management in order to improve operational efficiencies, leverage a partner’s stronger technology expertise, and gain a competitive edge. Managed customer premises equipment (CPE) services, including managed Internet ...

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15 Jul 2016  |  North America

2016 Cloud Unified Communications Buyers' Guide

Finding the Best Fit When Moving to Cloud UC Solutions

Hosted Internet Protocol (IP) telephony and unified communications and collaboration (UCC) services represent a fast-growing segment in the broader cloud communications market. User adoption is rapidly accelerating; at the same time businesses struggle to manage increasingly complex UCC environments and look for more flexible technology consumption...

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