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21 Oct 2016  |  Asia Pacific

2016 Asia-Pacific Hosted/Cloud Contact Center Buyers Guide

Selecting the Right Solution Provider for Better Customer Experience

The market for hosted/cloud contact centers in APAC continues to grow at faster pace when compared to the on-premise market. Narrowing the list of suitable vendors offering these services can be time consuming. The purpose of this buyers guide is to provide enterprise organizations with a fundamental assessment of hosted/cloud contact center provid...

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14 Oct 2016  |  North America

2016 North American Mobile Enterprise Applications

Opportunities within Enterprises

The overall research objective was to measure the current use and future decision-making behavior toward mobile enterprise applications, including some specific focus on mobile asset tracking (MAT), mobile sales force automation (MSFA), mobile workforce management (MWM), and mobile supply chain management (MSCM) software solutions. Interest in mobi...

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30 Sep 2016  |  North America

2016 United States Automotive Technicians’ Choice Survey

Snap-on Tools Continues its Dominance as the Most Preferred Brand

Currently in its eighth year, thus research study tracks the purchasing patterns of automotive tools (hand tools, power tools, handheld diagnostic tools, pneumatic /air tools, and tool storage devices) among US technicians. About 500 automotive service professionals were surveyed in May 2016. To have qualified as a respondent, an automotive technic...

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13 Sep 2016  |  North America

Future of Logistics

Unbundling of the Supply Chain

The supply chain market is becoming more complex in a time-constrained environment as speed of delivery and user experience emerge as critical factors; in fact, instant and same-day delivery solutions are now key service differentiators. Firms must rethink their strategies and devise more agile models that leverage economies of scale and still meet...

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09 Sep 2016  |  Latin America

Brazilian Total Telecommunications Services Market and the Impact of Mega Trends

Moderate Growth Fueled by Pay TV, Fixed and Mobile Broadband, and VAS

This research service provides an analysis of Brazil’s total telecommunications services market. The technologies explored are fixed telephony, mobile, fixed broadband, data communications, and pay TV for the residential, small and medium business (SMB), and corporate segments. Detailed market share analysis of each service in each segment is pro...

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24 Aug 2016  |  North America

2016 Buyers' Guide—On-premises UC Platforms for SMBs

A Deep Dive into Twelve Prominent Solutions

Not all customers, locations or users will move to cloud communications services. There are valid reasons to deploy UC solution on the customer premises. This Buyers' Guide overviews capabilities available with the flagship SMB platforms offered by North America's leading UC platform vendors. Details include: development direction, scale, performan...

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15 Jul 2016  |  North America

2016 Cloud Unified Communications Buyers' Guide

Finding the Best Fit When Moving to Cloud UC Solutions

Hosted Internet Protocol (IP) telephony and unified communications and collaboration (UCC) services represent a fast-growing segment in the broader cloud communications market. User adoption is rapidly accelerating; at the same time businesses struggle to manage increasingly complex UCC environments and look for more flexible technology consumption...

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The ‘2016 Top Convergence Scenarios’ is a powerful technology foresighting deliverable built on the ‘Top 50 Emerging Technologies: Growth Opportunities of Strategic Imperative’ research. Both outputs are offerings of the TechVision group, the global emerging technology, innovation, and convergence-focused practice of Frost & Sullivan. Th...

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30 May 2016  |  North America

2016 Managed Unified Communications Services Buyers' Guide

Leveraging Third-party Expertise and Resources for Better Communications Asset Management

Businesses are increasingly seeking to outsource various information technology (IT) tasks as well as end-to-end IT infrastructure management in order to improve operational efficiencies, leverage a partner’s stronger technology expertise, and gain a competitive edge. Managed customer premises equipment (CPE) services, including managed Internet ...

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30 Mar 2016  |  Global

Growth Opportunities in the Conferencing Services Market, Forecast to 2020

Technology, Partnership and Channel Developments to Impact Audio, Web, and Video Conferencing Services

The primary objective of this experiential study is to identify growth opportunities for your company in the conferencing services market. The conferencing services market as defined, includes audio, web, and video conferencing services. The study provides the market analysis fact foundation, including market size, segmentation, forecasts, and vend...

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Showing 21-30 of 467