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12 Sep 2014  |  Europe

2014 European Consumer Perceptions toward Infotainment and Telematics

Willingness to Pay for Infotainment and Telematics

The overall objective of this research service was to understand European customers desirability and willingness to pay for advanced telematics and infotainment features. Telematics and infotainment features have a limited influence in the overall vehicle purchase decision. The perceived safety of the vehicle ranks high in markets such as Russia, ...

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The central goal of this study is to identify the core sets of safety features that consumers desire, as well as their willingness to pay. Multiple analytic methods were triangulated to ensure robust results. Central to this is a pioneering market modeling approach using Adaptive Conjoint Analysis (ACA) data. Purchase intent questions were asked ou...

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04 Feb 2016  |  Asia Pacific

Asia-Pacific Contact Center Outsourcing Market

The Market Will Maintain a Strong Growth Momentum

This research service analyzes the contact center outsourcing market in Asia-Pacific. It provides market sizing and forecasting in terms of both, seats and revenue. Revenue forecasts are provided for 13 countries within the total Asia-Pacific market: Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Indonesia, the Philippines, Singa...

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29 Oct 2014  |  North America

2014 US Auto Technicians' ChoiceReplacement Parts

Industry Convergence and Growth in the US Automotive Aftermarket

This research service aims to identify trends within the automotive aftermarket for batteries, tires, motor oils, and brake pads. It also measures factors driving product selection, identifies brand use and preference trends by category, and evaluates purchase channel opportunities for each product. The 4 replacement parts markets are concentrated ...

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Study provides information on Russian consumer perceptions and willingness to pay for navigation systems and location-based services including key ones like eCall, vehicle tracking, bCall, eco-telematics and so on.

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This study summarizes the opinions of U.S. Shop owners on issues impacting their businesses in 2008. Issues examined include part choices, parts accessibility, the economy, fuel prices, and consumer behavior changes.

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This study summarizes the opinions of U.S. Shop owners on issues impacting their businesses in January 2009. Issues examined include customer strategies, diagnostic tools, technicians, the economy, fuel prices, and consumer behavior changes.

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An analysis of U.S. vehicle owner attitudes and behaviors toward vehicle maintenance and repair. This study provides a comparative analysis to 2006.

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