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13 Mar 2018  |  North America

Global UCC Industry Outlook, 2018

Workflow Integrations Begin to Unlock Next-Level Value

The UCC industry continues to evolve under the impact of multiple socio-economic and technology trends. Accelerating cloud communications services adoption (more than 25 percent globally) continues to stall investments in premises-based equipment. In 2017, global UCC communications software and platforms revenues declined 6.2 percent from 2016, the...

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