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08 Nov 2018  |  Latin America
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023
Automation is Heading the Market for Disruption
The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...
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26 Oct 2018  |  Global
Emerging Business Practices Demands New Technologies
The enterprise network is evolving rapidly with new technologies and business practices such as cloud computing, Software Defined Wide Area Network (SD-WAN), Internet of Things (IoT), and remote and mobile employees. These technologies and practices are eroding the traditional concept of a network security perimeter and generating a plethora of new...
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23 Oct 2018  |  Africa
The Focus on Sensors and Satellite Imaging is Central to the Adoption of Smart Farming Practices
The focus of this study is to identify and highlight African start-ups that drive the uptake of smart farming practices and how farmers can make data-driven decisions regarding crop rotation, planting and harvesting time, soil management, and weather prediction. The study offers an analysis of Sub-Saharan Africa, with additional information on the ...
12 Oct 2018  |  Global
Diving into Bank of America’s Organization-wide Digital Transformation Strategies and Initiatives
This study covers the digital transformation initiatives of Bank of America Corp (BofA), which operates in more than 35 countries worldwide. It has a legacy dated back to 1904 and is now providing a full stack of retail and corporate financial services to consumers, small businesses, corporations, governments, and institutions. Technology advance...
04 Oct 2018  |  Global
Unveiling Citigroup’s Move Towards Digital Era With Its Digital-first Transformation Plan
The study covers the digital transformation initiatives of Citigroup Inc. which offers financial products and services to consumers, corporations, governments, and institutions across 160 countries and jurisdictions. Citigroup was founded in 1812 in New York and has since then expanded aggressively to offer numerous financial products to cater to t...
28 Sep 2018  |  Latin America
Portable Asset Tracking & Connected Consumer Electronics Drives Growth of IoT Devices in Latin America
The Internet of Things (IoT) extends Internet connectivity beyond traditional devices such as desktop and laptop computers, smartphones, and tablets, to other devices that use embedded technology to communicate and interact over the Internet. IoT means that everyday physical objects, from vehicles to manufacturing equipment to hotel coffee makers a...
28 Sep 2018  |  Africa
Mobile Application, Sensors, and Satellite Imaging are Central to Developing Successful Smart Farming Practices in Africa
This study focuses on an understanding of smart farming practices and the ways in which farmers can make data-driven decisions regarding crop rotation, planting and harvesting times, soil management, and weather prediction. The study will provide an analysis on the Sub-Saharan African region, with information on Middle East and North Africa added a...
26 Sep 2018  |  Asia Pacific
Datafication of the Physical World We Live In
As we move into a data-defined world, digitizing physical space has enabled organizations to make the digital connections between the physical environment and virtual world, converting real world data into value. Systems have become more open and interoperable, creating new data sources mined through digital means an important component that ena...
24 Sep 2018  |  Global
Dissecting into JPMorgan’s Aggressive Digital Transformation Strategies and Plans in Riding the Wave of Digital Revolution
The study covers the digital transformation initiatives of JPMorgan Chase & Co (JPMorgan) which has a legacy dating back to 1799. Since then, it has expanded aggressively with a number of mergers and acquisitions. JPMorgan provides both retail and corporate financial services to consumers, corporations, governments and institutions in more than 100...
21 Sep 2018  |  Europe
High Growth Expected as New Market Segments and Enhanced Customer Engagement Lead to Rapid Adoption
As the global banking industry struggles with issues related to rising costs, legacy infrastructure, evolving customer demand and changing regulations, the NeoBanking industry is making slow but steady progress. With new business models, innovative products and services, use of technology and approach to business, NeoBanks are engaging their custom...