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04 Sep 2020  |  Asia Pacific

Frost Radar™: Australia Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

Delivering effective and efficient customer experiences has become the foundation of customer-centric organizations growth strategies. In Australia and around the world, customers are demanding engaging experiences, personalization, and on-demand, predictive, and proactive services. A successful customer experience strategy requires a customer enga...

USD 4,950.00
25 Sep 2020  |  Global

Transformational Trends and Digital Disruption Reshaping Global Container Shipping Industry

Fleet restructuring, supply chain diversification, emission regulations and digitalization are aiding transformations in container shipping growth strategies

Containers trade volume accounted for nearly 15 % of global sea borne trade with throughput estimated at 801 million TEUs in 2019. At present, mid-sized and smaller vessels serve as the backbone for majority of the trade lanes due to their operational flexibility. The unprecedented global pandemic crisis has hammered the global trade flow, and all...

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21 Aug 2020  |  North America

Enterprise Communications Security Trends and Considerations

New Technologies Mean New Threats to Mission-Critical Business Communications

The business telephone system, commonly referred to as a private branch exchange (PBX), predates the invention of the Internet, Ethernet and the personal computer. As such, legacy PBXs were always deployed on dedicated infrastructure. The call-control manager was a standalone hardware server or appliance serving as the bridge between the PSTN and h...

USD 3,950.00
09 Jul 2020  |  Europe

Frost Radar™: European Customer Experience Outsourcing Services, 2020

Benchmarking Future Growth Potential

The global customer experience (CX) outsourcing services market is challenged by commoditization. Consequently, outsourcers are deploying advanced technology-enabled solutions and working with partners from across the ecosystem to differentiate in the fragmented marketplace. Over the years, the focus has shifted from cost and labor arbitrage to cus...

USD 4,950.00
02 Jul 2020  |  Europe

Frost Radar™: European Endpoint Security Market, 2020

Benchmarking Future Growth Potential

Data breaches are inevitable in the enterprise space, and endpoints continue to be a popular vector of cyberattacks. In response, endpoint security tools have evolved from signature-based antivirus to advanced endpoint security solutions. Endpoint security includes host-based software products that secure computing devices such as laptops, desktop...

USD 4,950.00
24 Jun 2020  |  Europe

Frost Radar™: European Contact Center as a Service Market, 2020

Benchmarking Future Growth Potential

The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying size that offer solutions to companies and organization across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, educ...

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10 Aug 2020  |  Global

5G-powered Digital Economy Catalyzing the Global Wireless Technology Market, 2020–2024

IoT, SDN, and Low-power Consuming Wireless Technologies to Drive Growth Opportunities

The global wireless technology market is well established and is witnessing a period of dynamic growth. This market is expected to expand its revenues from $1,431.30 billion in 2019 to $5,519.40 billion by 2024, at a CAGR of 31.0%. Wireless technology is used for enabling connectivity between different communication networks, within enterprises, or...

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02 Jul 2020  |  Global

Tier-I Suppliers Assessment in the Global Connected Cars Market, 2019–2025

Focusing on New Technologies Through Partnerships Key to Sustain Revenues, as Suppliers’ R&D Budgets are Affected Due to Demand Side Crisis

The market landscape of Tier-I suppliers is going through a transformation. Connected cars is the fastest-growing segment in the overall automotive market, driven by new technology solutions, business models, and services. Partnerships, collaborations, and mergers and acquisitions (M&As) will accelerate, as the market moves toward software and serv...

USD 4,950.00
17 Jun 2020  |  South Asia, Middle East & North Africa

Frost Radar™: Indian Cloud Access Security Broker Market, 2020

Benchmarking Future Growth Potential

The explosive growth of enterprise mobility and bring your own device technologies is putting immense pressure on IT teams to monitor and control cloud application usage, fueling the growth of cloud access security broker (CASB) solutions. A CASB is a security platform that resides between cloud service users and cloud apps to monitor all activitie...

USD 4,950.00
25 Sep 2020  |  North America

Frost Radar in the Oil and Gas Companies using Aerospace Innovations

A Measurement System to Spark Companies 2 Action (C2A)—Innovation That Fuels New Deal Flow and Growth Pipelines

Given the similarities of the nature of work in the aerospace and the energy industry, there has been a gradual shift by the oil and gas industry to adopt aerospace technologies that have proved to increase efficiency and reduce overall operational costs across the entire value chain. The research discusses the profiles of companies that have helpe...

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