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09 Dec 2016  |  Latin America

Big Data Telecommunications Market Evolution in Latin America

Growth Opportunities for Latin American Telcos with Big Data Bringing Benefits to Customer Service and Business Strategies

Telcos need to pursue a range of digital opportunities to compensate the decline in the traditional service revenue. Combining insights across service and network performance aligned with telco business targets is the key factor for success. Telcos are starting to recognize that fully automated real-time analytics can accelerate, optimize, and pote...

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02 Nov 2016  |  Latin America

Latin American Contact Center Systems Market, Forecast to 2021

Thinking Outside the "Contact Center" Box and into Innovation, Business Transformation and Industry Verticals

This research services provides market sizing and forecasts for premises-based contact center systems in Latin America. The product segments covered include: inbound contact routing, interactive voice response (IVR) and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market f...

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26 Oct 2016  |  Latin America

Colombian Total Telecommunications Services Market, Forecast to 2021

Market Consolidation Augments Converged Fixed-Mobile Offers and both IPTV and M2M Services Promise Double-Digit Growth

Colombia’s total revenue from the telecommunications services market reached $9.1 billion in 2015 and is expected to top 11.5 billion by 2021 driven by TV and video services, mobile connectivity demand, bundled offerings, network upgrades and expansion as well as recovery of purchasing power. Market activity in 2016 shows continued growth in Colo...

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13 Oct 2016  |  Latin America

Telecommunications Market's Digital Transformation and Evolution

Technologies to Improve Time-to-Market and Customer Experience, Providing Growth Opportunities for Latin American Telcos

The advancement of direct and indirect competition in the telecommunications market has impacted revenue growth rates and the profitability margin of traditional operators worldwide. Telcos must therefore reinvent their business models in order to meet the demands of different end users and diversify their revenue streams by verticals. This resear...

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30 Sep 2016  |  Latin America

Latin American Advanced Automotive Features Market and Optional/Standard Strategies of OEMs, Forecast to 2022

ADAS, Autonomous Driving, Connectivity, and Sustainability Are the Key Themes Influencing Feature Strategies in LATAM

Digitisation, sustainability, connectivity, smart mobility, and autonomous driving are among the key new themes reshaping original equipment manufacturers’ (OEM) DNA and strategies worldwide and in Latin America (LATAM). These themes are directly impacting future product roadmaps and vehicle developments in terms of technologies, services, and fe...

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12 Aug 2016  |  Latin America

Automation and Self Service Market Trends in Latin America

The Race to Cut Costs Without Sacrificing Service Quality

This market insight presents an analysis of the current initiatives involving automation and self-service tools adoption in the Latin American contact center market, as well as a few successful business cases. It also provides a general view of how companies in the region are facing the new reality of integrating artificial intelligence (AI) and na...

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24 Jun 2016  |  Latin America

A Snapshot of the Brazilian Smart Metering Market

Brazil is one of the largest potential markets in the world for smart meters. Power distribution companies in the country are developing small- and large-scale pilot projects related to smart grids, most of which are supported by ANEEL’s research and development resources. Yet despite the long-standing goal of nationwide deployment, Brazil’s sm...

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This snapshot analyzes the market for small-scale distributed generation (DG) from renewable sources in Brazil, which took off after the approval of net metering resolutions 482/2012 and 687/2015 by Brazil’s regulatory agency, ANEEL. Renewable DG technology scope includes grid-tied solar photovoltaic (PV) systems, wind energy, biomass up to 5 MW ...

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02 Jun 2016  |  Latin America

Insight into the Content Delivery Network (CDN) Market in Latin America

OTT Popularity, Device Growth, Network Proliferation, and Infrastructure Investment will Drive Growth

This insight provides a market overview, revenue forecasts, drivers, restraints, challenges, opportunities, and a competitive landscape for the Latin American content delivery networks (CDN) market. Frost & Sullivan's market definition is limited to storage and distribution revenues for CDN vendors. Reseller revenues, licensed/managed CDN revenues,...

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01 Jun 2016  |  Latin America

CACAR Telecomunications Services Market

Internet Connectivity and Mobility Drive Market Growth

This study includes market sizing and forecasts for key services in the Central America and Caribbean (CACAR) telecom market, including mobile telephony, fixed broadband, and data communications. Market share analysis for the total market is presented, including the fixed telephony and Pay TV segments. Additionally, qualitative analysis on drivers ...

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