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23 May 2017  |  Europe
A Dynamic Market Characterised by Service and Delivery Innovation by Suppliers
Customer-centric innovation, digital transformation, value-added services, and exemplary customer service will drive the UK water retail market going forward. The market revenue is estimated at £4 billion, with a non-domestic customer base of about 1.2 million. This study includes the revenue forecast for 2017–2022 for three different scenarios:...
29 May 2017  |  Europe
Strong Opportunities for Service Integration and Hard Services in Europe’s Fastest Growing FM Market
Spain is one of the smallest Facility Management (FM) markets in Europe on a per capita revenue basis. As FM awareness increases and outsourcing becomes more widely accepted, its growth will be the highest in all of Europe in all three delivery models (single-service, bundled service, and Integrated Facility Management or IFM). While soft-service F...
29 Mar 2017  |  Europe
Market Transformation Driven by Convergence of FM with Workplace Change Management to Offer Business Productivity
The facility management (FM) market in the United Kingdom is going through a transformation driven by technology innovation, new business models, emerging value propositions, and creative new service offerings. The UK FM market is one of the most developed and mature in the world with a highly competitive international supply base. FM services ar...