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04 Jun 2020  |  Asia Pacific

Opportunity Analysis of Asia-Pacific Contact Center Applications Market, Forecast to 2025

Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications

The Asia Pacific contact center applications market generated a revenue growth of 5.4Percentage, with market revenue of $670.8 million in 2018. The market is expected to grow at a CAGR of 3.2Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhan...

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