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27 Apr 2020  |  Global
Stakeholders to Focus on Resource Optimization, New Growth Segments and Cost Rationalization to Overcome Slowdown
The mushrooming corona virus outbreak in the central Chinese city of Wuhan prompted the World Health Organization (WHO) to declare a global health emergency in late January. The corona virus outbreak isn’t just a massive health crisis; it’s an economic one as well. If the pandemic is not contained by a large extent by April, the drop in consum...
USD 6,375.00 save 15 %
16 Apr 2020  |  North America
COVID-19 Elevates Urgency for Next-Gen 911 Deployments
As the dramatic pace of innovation has transformed consumer behaviors, a game-changing public safety paradigm shift is imminent in the United States. Next Generation 911 (NG9-1-1) represents an industry transformation that proactively enhances public safety by acknowledging, and catering to, the rapidly evolving demands, products, lifestyles, and t...
USD 5,100.00 save 15 %
01 Nov 2019  |  Latin America
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024
Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities
The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...
USD 6,000.00 save 25 %
11 Feb 2019  |  Global
Understandings of the Preferences and Trends of the New Customer Base
Generation Z currently makes up 24% of the global population and are set to have significant spending power. This "digitally native" population cohort, born between 1993 and 2007, will be an important customer base in the future. This age cohort is expected to be the most ethnically diverse and tolerant generation yet. It is also a socially and env...
USD 4,500.00 save 25 %
11 Jan 2019  |  North America
Analysis of Future Trends and Business Growth Opportunities
Nepal entered a phase of high economic growth of 7.5% in 2016-17, recovering from low economic growth post-earthquake and trade disruption. Nepal is undergoing significant economic transformation, uncovering investment opportunities across a wide array of sectors. The country seeks to sustain the impressive growth rate through increased momentum in...
USD 4,500.00 save 25 %