Search results for '**' (34 products)

Showing 1-10 of 34

17 Nov 2021  |  Asia Pacific

Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2027

Digitalization and Rightshoring Drive Renewed Growth for Customer Experience Outsourcing Services

The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...

USD 15,000.00
15 Dec 2021  |  Asia Pacific

APAC Contact Center Applications Tracker, 2021

Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

USD 15,000.00
23 Dec 2021  |  Asia Pacific

Asia-Pacific Cloud Contact Center Solutions Tracker, 2021

Future Growth Potential of Cloud Migration due to the Need for Hybrid Delivery, Enhanced Omnichannel Capabilities, Optimized Resou

This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...

USD 15,000.00
19 Jul 2021  |  Global

The Adoption of Digital Technologies Accelerates the Global Business Process Management (BPM) Services Market Growth

Traditional BPM Services are being Reinvented through Digital Technologies to Deliver Intelligent, Efficient, and Effective Business Operations

Outsourcing helps organizations navigate the challenging competitive environment. It has evolved from being a resource expansion and cost arbitrage solution to a process that drives business outcomes and creates value for customers. This Frost & Sullivan study presents forecasts for the global business process management (BPM) services market from ...

USD 10,000.00
27 Jan 2021  |  North America

Artificial Intelligence Powering the Global Medical Imaging Market

Efficiency Tools and Workflow Optimization to Drive Future Growth Potential

The medical imaging and informatics industry is evolving, with vendors launching new products and solutions every other day. As the reimbursement environment transitions from fee-for-service to value-based payment, vendors business models and value propositions are changing. New evidence on the use of specific imaging techniques is influencing chan...

USD 7,500.00
24 Feb 2021  |  North America

North American Mobile Trackers, Q4 2020

Market Growth Reverts to Pre-COVID Levels in the Fourth Quarter of 2020

The North American mobile communications market is defined by high-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans. This tracker presents the metrics for Tier I mobile ope...

USD 6,000.00
27 Jul 2021  |  North America

North American Mobile Tracker, Q1 2021

Market Growth Reverts to Pre-pandemic Levels in the First Quarter of 2021

High-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents the metrics for Tier I m...

USD 6,000.00
17 Sep 2021  |  North America

North American Mobile Trackers, Q2 2021

5G Mobile Computing Devices to Ensure Future Growth Potential of North American Mobile Operators in Q2, 2021

High-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents the metrics for Tier I m...

USD 6,000.00
09 Sep 2021  |  Asia Pacific

Rising Demand for Digital Technologies Accelerates Asia-Pacific Business Process Management (BPM) Services  Market Growth

Traditional BPM Services are Being Reinvented through Digital Technologies to Deliver Enhanced Business Outcomes

In 2020, the Asia-Pacific BPM services market generated a revenue of $121.49 billion; it is forecast to reach $158.39 billion in 2027 at a CAGR of 3.9%. The region continues to be the preferred service delivery hub; India is the preferred IT and BPM services location and the Philippines is the preferred customer experience (CX) outsourcing location...

USD 4,950.00
21 Sep 2021  |  North America

North American Customer Experience Outsourcing Services Market Growth Opportunities

Digitalization and Automation Spur Outsourcing and Double-Digit Growth Rates

The CX landscape is changing rapidly. Organizations across the board are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools are able to create a seamless ...

USD 4,950.00

Showing 1-10 of 34