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22 Dec 2014  |  North America

Analysis of the Global Network Access Control (NAC) Market

More than just NAC

In 2013, network access control (NAC) entered a hot market stage. Frost & Sullivan estimates that NAC global revenues grew 40.5% year-over-year. Continuing strong demand for NAC functionality is expected over the next five years. The primary reason is that NAC is an essential last line of defense against cyber-attackers that see network-connectin...

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11 Dec 2014  |  North America

North American Broadband Tracker: Third Quarter 2014

 

The total number of North American residential broadband subscribers grew by 330,000 in 3Q 2014, to a total of nearly 104.7 million. Compared to 3Q 2013, total subscriber numbers increased by 3.9% in the US, and by 3.5% in Canada.

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05 Dec 2014  |  Global

Global Online Video Analytics Market

Robust Demand for Online Video Prompts the Adoption of Analytics for Monetization and Targeting

This global OVA market study discusses growth drivers and restraints, market trends, and technology trends. Global and regional forecasts are included along with pricing trends. The base year is 2013, and the forecast period runs through 2020. The market is divided into 3 regions: NALA, EMEA, and APAC. It is split into 3 broad segments: content pro...

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10 Nov 2014  |  Europe

Analysis of the EMEA Hosted Contact Centre Services Market

Multi-channel Interface Solutions Help Address Business Needs to Improve Customer Experience

Despite many economic challenges, a steady increase is being witnessed in the adoption of hosted contact center services in the EMEA market. The competitive landscape sees a mixed range of service providers, sharing a common goal of achieving greater market penetration. The changing landscape of the modern consumer (digitally connected, social medi...

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09 Oct 2014  |  North America

North America Contact Center Outsourcing Market

Technology-enabled BPO Solutions to Drive Growth

This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. North American market revenue represents outsourcer revenues associated with customer interactions that originate in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, automat...

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01 Oct 2014  |  Global

Analysis of the Global Web Application Firewall Market

Prospects for a Crucial but Undervalued Security Technology

The Web Application Firewall (WAF) is an essential security tool for protecting Web applications and Web sites that are of ever-growing importance in todays economy. The WAF market is primarily driven by regulatory requirements for WAF deployment and other mandatory steps to protect Web applications and end user data. However, the WAF market holds...

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12 Sep 2014  |  Global

Global RollupContact Center Systems Markets

Analytics Leads the Way for Growth in a Mature Market

This market analysis research provides market sizing and forecasts for premises-based contact center systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...

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04 Sep 2014  |  Global

Analysis of the Endpoint Security Market

Market Maturity & Product Efficacy Questions Dampen Prospects

The efficacy of traditional antivirus-based endpoint protection is beginning to be challenged. While it is true that the role of traditional protection has changed with today's cyber reality offering effective and efficient protection, following the creation of a signature remains essential. Also, endpoint security is not limited to antivirus. Endp...

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19 Aug 2014  |  Africa

Overall Cloud Computing Market in South Africa and Kenya

Market Set for Exponential Growth as Enterprises Move to Outsource Services

This research analyses the cloud services in South Africa and Kenya. It provides an insight into the current and predicted future status of the cloud computing services and also the key market trends. The research focuses on the types of cloud computing services offered in both countries and the main participants in this space. While the South Afri...

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25 Jul 2014  |  Europe

Analysis of the EMEA Managed Security Services Market

Threat Intelligence and Threat Remediation Will Drive Revenue Growth

The managed security services (MSS) market continues to grow at double-digit rates in Europe, the Middle East, and Africa (EMEA). Threat intelligence, incident remediation, and advanced MSS will be major growth drivers. Organizations increasingly demand managed security service providers (MSSPs) to go beyond security alert notifications to take an ...

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