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21 Feb 2013  |  Europe

ICT Market in European Banking Sector - Market Model 2012

Banks Tighten their Budgets and Spending on ICT will Moderately Increase Over the Next Three Years

The economic uncertainty generated by the European sovereign debt crisis and the Third Basel Accord requirements have obliged European financial institutions to become cautious about new ICT investments and reduced their budget size. Frost & Sullivan has carried out extensive research to understand the current and future opportunities for ICT vendo...

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10 Sep 2014  |  Europe

European Wholesale Carrier Ethernet Services Market

Growing Data Traffic and Enterprise Connectivity Will Drive Wholesale Ethernet Market

The need to meet growing demand from enterprises wanting to access newer applications, adopt cloud services, and connect multiple offices drives growth for the wholesale carrier Ethernet services market. To meet these requirements, wireline carriers, mobile carriers, Internet service providers, and data centre providers are investing in Ethernet se...

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10 Sep 2014  |  Europe

European Conferencing Services Market

Mobility and Demand for Richer Collaboration Capabilities Drives Growth

This market analysis research provides market sizing, segmentation, and forecasts for conferencing/collaboration services in Europe. The conferencing segments covered are: audio conferencing services, hosted web conferencing services, hosted video conferencing services, and managed video conferencing services. Country/sub-region breakouts are provi...

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25 Jul 2014  |  Europe

Analysis of the EMEA Managed Security Services Market

Threat Intelligence and Threat Remediation Will Drive Revenue Growth

The managed security services (MSS) market continues to grow at double-digit rates in Europe, the Middle East, and Africa (EMEA). Threat intelligence, incident remediation, and advanced MSS will be major growth drivers. Organizations increasingly demand managed security service providers (MSSPs) to go beyond security alert notifications to take an ...

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10 Nov 2014  |  Europe

Analysis of the EMEA Hosted Contact Centre Services Market

Multi-channel Interface Solutions Help Address Business Needs to Improve Customer Experience

Despite many economic challenges, a steady increase is being witnessed in the adoption of hosted contact center services in the EMEA market. The competitive landscape sees a mixed range of service providers, sharing a common goal of achieving greater market penetration. The changing landscape of the modern consumer (digitally connected, social medi...

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16 Oct 2013  |  Europe

EMEA Hosted Contact Centre Market

Robust Growth Despite Challenging Economic Conditions

This market analysis research provides market sizing and forecasts for hosted contact centre services in the Europe, Middle East and Africa (EMEA) region. Hosted solutions include public cloud services and dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent pe...

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22 Oct 2013  |  Europe

EMEA Contact Centre Systems Market

Analytics Leads the Way for Growth in a Challenging Market

This market analysis research provides market sizing and forecasts for premises-based contact centre systems sold in the EMEA region. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact centre analytics. The study provides market forecasts by product...

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04 Jul 2014  |  Europe

EMEA Contact Center Systems Market

Analytics Leads the Way for Growth in a Challenging Market

This market analysis research provides market sizing and forecasts for premises-based contact centre systems sold in the EMEA region. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact centre analytics. The study provides market forecasts by product...

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13 Mar 2014  |  Europe

Analysis of the European Hosted IP Telephony and UCC Services Market

New Entrants and Business Models Boost Market Growth

The European hosted Internet protocol (IP) and unified communications and collaboration (UCC) market offers considerable opportunities for both European and international providers delivering compelling next-generation solutions. Over the next five years, service providers with a larger footprint and a greater number of channel partners, reliable n...

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01 Oct 2013  |  Europe

2013 European ICT Vertical Market Model

The Drive Towards a Connected Society Begins with Next Generation Communications Network Rollout

This quantitative research service estimates the ICT spending by 14 industries in 26 European countries. This analysis provides a holistic top down view on which industries already have a high ICT spending pattern, which countries have the highest ICT spending, and which industries are prepared for smart transformation towards a connected society. ...

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Showing 1-10 of 91