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30 Dec 2015  |  Asia Pacific
Market Continues to Grow, though the Pace has Slowed Down
The research service includes analysis of the contact center outsourcing market in Asia-Pacific. Market sizing and forecasting are provided in terms of both seats and revenue. Revenue forecast is provided for 13 countries within the total Asia-Pacific market including Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Indonesia, the ...
16 Sep 2015  |  Asia Pacific
Omni-channel Integration Consolidates Communication Platforms
Contact centers are actively transforming from call centers to customer engagement centers. This study breaks down the contact center applications market across 14 countries in Asia-Pacific based on 8 application segments: ACD, CTI, IVR, outbound systems, call monitoring, WFM, speech technology, and multimedia systems. It presents the market sizing...
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13 Mar 2015  |  Asia Pacific
Hosted Model Saw Continuous Growing Adoption in Emerging Markets
This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting are provided for Asia-Pacific, in terms of seats and revenue. The competitive landscape is examined at the vendor level and at the service provider level. Regional analyses and forecasting are presented for ...
28 Oct 2014  |  Asia Pacific
The Industry is Rapidly Transforming from Technology-centric to Customer Engagement Focused
This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region based on 8 application segments including Automatic Call Distributor (ACD), Computer Telephony Integration (CTI), Interactive Voice Response, Outbound, Call Monitoring, Workforce Management (WFM), Speech Technology, and Multimedia applicatio...
USD 18,750.00 save 25 %
23 Sep 2014  |  Asia Pacific
Connecting Billions of Devices by 2020
The Internet of Things (IoT) market is expected to be one of the fastest-growing segments in the technology industry in Asia-Pacific. Total Asia-Pacific IoT spending is forecast to be $9.96 billion in 2014, at a CAGR of 34.1%, reaching $57.96 billion by 2020. More than 80 billion devices are expected to be connected to the Internet by 2020. This re...
19 May 2014  |  Asia Pacific
The Growing Level of Reliance on Web Applications and Rising Cyber Attacks are Driving WAF Adoption
The Asia-Pacific Web Application Firewall market recorded a steady growth of 19.6% in 2013 compared to 2012, reaching a total market size of $115.6 million in 2013. The growing level of reliance on Web applications, along with the rise in cyber attacks, were all major contributors to the growing WAF adoption in the region. With growing number of de...