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29 Jul 2015  |  Global

Vulnerability Management (VM) - Global Market Analysis

The Plan Beyond the Scan

Vulnerability management (VM) is a perimeter based cyber defense that scans network infrastructures and identifies and prioritizes critical security issues. IP scanning is a foundational network security approach; however, the leading VM vendors are adding endpoint visibility, network mapping, web application scanning, and continuous monitoring to ...

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29 Jul 2015  |  Africa

Analysis of the South African Contact Centre Market

The Growing Opportunity for Business Process Outsourcing (BPO) Providers in South Africa's Contact Centre Market

To be successfully employed in a contact centre in South Africa, an individual is expected to have a good command of the English language as well as advanced numeracy, technology, and customer service skills. However, skill shortages are a major challenge in the South African contact centre market. Also, a recent change in the requirements to recei...

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22 Jun 2015  |  Europe

Europe Contact Center Outsourcing Market

Technology Solutions to Drive Differentiation and Growth for BPO Providers

This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...

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20 Apr 2015  |  Global

Analysis of the Global Intrusion Prevention System Market

Convergence Accelerates Market Maturity

An intrusion prevention system (IPS) provides valuable network protection capabilities. However, the IPS market faces growing competition from network security products that offer integrated IPS functionality such as next generation firewall (NGFW) and unified threat management (UTM). More and more businesses are choosing this integrated approach t...

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17 Apr 2015  |  Europe

Analysis of the European Platform-as-a-service Market

The Need for Efficient Application Delivery Will Influence PaaS Growth

Platform-as-a-service (PaaS) offers cost and operational efficiency for enterprises and developers by providing templates and app development tools on a utility basis, thus enabling easy and innovative application development and delivery. Increased enterprise engagement at the application level, spurred on by the growth of the mobile industry, is ...

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15 Apr 2015  |  Europe

Analysis of the European Infrastructure-as-a-Service Market

Sustained Enterprise Cloud Migration Will Spur Double-digit Growth

Increased enterprise migration from on-premise IT services to hosted cloud services is expected to contribute to double-digit growth rates for the European Infrastructure-as-a-Service (IaaS) market. The market is constantly evolving, with providers updating their service portfolio to align with internal long-term cloud strategies and to gain a comp...

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15 Apr 2015  |  North America

SIEM and Log Management Global Market Analysis

All Information Becomes Actionable

Security information event management (SIEM) and log management (LM) products have been used traditionally by organizations for compliance reporting and auditing. SIEM/LM are integral to advanced persistent threat defense (APT) as statistical baselines can be established to monitor enterprise networks for anomalous behavior. SIEM can be the last ch...

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08 Apr 2015  |  Global

Analysis of the Global Digital Signage Systems Market

Touch Interactivity, HD Content, Analytics, and Mobile Engagement Driving Growth

This research service covers the global market for digital signage systems. Detailed global market trend analysesincluding market drivers, market restraints, technology trends, vertical analysis, and pricing analysisare provided in this research. Detailed unit shipment and revenue forecasts are provided for: the total market, the digital signage ...

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12 Feb 2015  |  Global

ICT Spending in Connected Industries in Europe

Quantifying ICT Opportunities across European Vertical Markets

The IT & communications industry continues to invest heavily in communications and IT solutions. Energy and utilities, healthcare, transportation, and manufacturing are also expected to increase ICT spending in the next 5 years. To enable ubiquitous connectivity, large investments need to be made by telecom operators as well as energy and utilities...

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05 Feb 2015  |  North America

Identity & Access Management (IAM) Global Market Analysis

IT Mega Trends Drive Growth and Opportunities in IAM Market

Identity and access management (IAM) is the process of identification, authentication, authorization, and administration of digital users. IAM solutions are widely used by large businesses and enterprise organizations to manage thousands of user identities. However in recent years, information technology (IT) Mega Trends such as mass smartphone ado...

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