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28 Nov 2013  |  Asia Pacific
Growing Demand for Professional Security Services Drives the Market
The Asia-Pacific managed security services (MSS) market continued to gain greater momentum in 2012. A growing number of enterprises were looking at the professional security services to protect their network infrastructure. Getting more mature about IT security and becoming aware of the benefits of security services models in gaining operational fl...
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28 Oct 2013  |  Asia Pacific
Stable Growth is Anticipated in the email and Web Security Segments
The Asia-Pacific Secure Content Management (SCM) market continued to perform well during 2012, posting a healthy YoY growth of 13.7 percent, despite economic uncertainties posting negative impact on regional enterprises. The spending sentiment on email and Web security technologies remained high across enterprises, and it is set to continue in the ...
USD 13,125.00 save 25 %
15 Oct 2013  |  Asia Pacific
Hosted Model Presents Attractive Benefits for Both Small-sized and Large Contact Centers
This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting is provided for Asia Pacific in terms of both seats and revenue. The competitive landscape is examined at a vendor level as well as at a service provider level. Furthermore, profiles of key hosted vendors an...
03 Oct 2013  |  Asia Pacific
Opportunities and Challenges for Check Point in the Security Market
Check Point Software Technologies held its annual Check Point Experience 2013 Summit in Sydney, Australia on the 6th and 7th of August, 2013. By announcing a slew of security solutions and services, Check Point continued to show its strong ambition in leading the security market. It is believed the vendor is able to tap some new segments in the sec...
11 Sep 2013  |  Asia Pacific
Sophisticated Threats, the Advent of Cloud Computing, and the Bring Your Own Device Trend Stimulated Security Spending
The overall Asia-Pacific network security market maintained its growth momentum in Q3 2012. Growing concerns surrounding the sophisticated threat landscape, especially with the advent of cloud computing and the bring your own device trend, helped to stimulate security spending. The greater integration between technology and business processes also ...
23 Aug 2013  |  Asia Pacific
Increased Severity and Number of Threats Against Networks, Applications, and Data Will Stimulate Spending on Network Security
The overall Asia-Pacific network security market recorded a healthy growth in 2012. The majority of markets in the region experienced positive growth in 2012, particularly in Indonesia, Japan, and the Philippines. In contrast, markets such as New Zealand and Vietnam experienced a sluggish performance in 2012. An increase in the severity and the num...
25 Jul 2013  |  Asia Pacific
Growth Stumbles as Global Economic Uncertainty Prevails
This study breaks down the contact center applications market across 13 countries in Asia-Pacific based on 8 application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications. It presents market sizing and market share by application and by country. Trends are also identified based on technology adopt...
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13 Jun 2013  |  Asia Pacific
The SMB Segment Drives Rising Penetration Levels
In India, high information technology (IT) adoption rates for small- and medium-sized businesses (SMBs) will only occur when vendors meet the specific budgeting and set-up needs of these clients. This market insight discusses trends in the Indian customer relationship management (CRM) on a software as a service (SaaS) market, with a particular focu...
11 Jun 2013  |  Asia Pacific
Analytics Empowers Contact Centers' Transformation
This market insight discusses the various subsectors of contact center analytics: performance analytics, speech analytics, enterprise analytics, and customer interaction analytics. It explores some of the main use cases of contact center analytics and the business benefits that can be derived from them. Adoption trends and vendor approaches across ...
11 Apr 2013  |  Asia Pacific
Upswing in the Domestic Markets Propels Next Phase of Growth
The Asia-Pacific region continues to be in the forefront of growth markets for contact center services globally. This study is an assessment of the contact center market across 13 countries in six APAC sub-regions under Australia and New Zealand, ASEAN, Greater China, India, South Korea, and Japan. It provides market sizing and forecasting in terms...