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23 Sep 2013  |  Latin America
Latin American Contact Center Systems Market 2013
Mexican Market and Analytics Excel Despite a Challenging Year
This study analyzes the contact center systems market of the Latin America region in 2013. The forecast period is 20132019, with 2012 as the base year. Market drivers, restraints, and trends are presented within this work. Frost & Sullivans investigation also includes a competitive analysis and market share discussions of the main industry compan...
USD 10,000.00
USD 7,500.00 save 25 %
29 Jan 2013  |  Latin America
Analysis of the Colombian and Peruvian Contact Center Outsourcing Services Markets
The CRM development of Colombia and Peru
The Colombian and Peruvian contact center markets witnessed strong development in 2012. Despite growth slightly decelerating from 2011, positive investment atmosphere surrounding the Colombian and Peruvian market when looking to the future persists. The key driver for this increase is the expected organic growth of major companies within the in...
USD 10,000.00
USD 7,500.00 save 25 %
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