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31 Dec 2014  |  North America
A Market in Transition from New System Procurement to Supporting and Upgrading Existing Systems
The Department of Defense (DoD) unmanned aerial systems (UAS) market is currently transitioning from procurement of new systems to providing support and upgrades for existing systems. There will be few new start programs over the next decade, creating intense competition for them between the top UAS companies in the market. This research service is...
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22 Dec 2014  |  North America
More than just NAC
In 2013, network access control (NAC) entered a hot market stage. Frost & Sullivan estimates that NAC global revenues grew 40.5% year-over-year. Continuing strong demand for NAC functionality is expected over the next five years. The primary reason is that NAC is an essential last line of defense against cyber-attackers that see network-connectin...
11 Dec 2014  |  North America
The total number of North American residential broadband subscribers grew by 330,000 in 3Q 2014, to a total of nearly 104.7 million. Compared to 3Q 2013, total subscriber numbers increased by 3.9% in the US, and by 3.5% in Canada.
10 Dec 2014  |  North America
Selecting the Right Cloud Solution Provider for Your Contact Center
The landscape for choosing a hosted/cloud contact center solution has become complex because of the variety of offerings from traditional contact center vendors, pure-play software as a service (SaaS) providers, telecom service providers, outsourcers, and system integrators. The purpose of this buyers guide is to provide enterprise organizations an...
25 Nov 2014  |  North America
What Decision Makers Should Know about Top Providers
The dynamic video conferencing services market is experiencing rapid growth. However, the increasing variety of solutions and providers leaves prospective customers and partners with a lot of investigating to do. This study profiles a range of leading providers in North America. It contains a template of information that customers and partners shou...
25 Nov 2014  |  North America
Turbulent Government Contracts Impact Growth
Despite drastic budget cuts in the US military, satellite demand has managed to remain strong, with consistent year-over-year growth. This is due to a number of factors that are unique to satellite. The US government and military satellite market can be segmented into two subcategories: internal government-supplied satellite solutions and commerci...
24 Nov 2014  |  North America
The Rise of Mobilized Prepackaged SFA/CRM Solutions
The North American mobile sales force automation (SFA) market continues to evolve in capabilities, positioning, and participants. These solutions extend SFA, and often other customer relationship management (CRM) capabilities to a sales representative's smartphone or tablet, adding real value to customer engagement opportunities and improving empl...
17 Nov 2014  |  North America
Evasive Malware and Security Skills Shortages Create Demand
Professional cyber security services are value-added security advisory, implementation services, and technical services, such as assessment, benchmarking, design, planning, configuration, and incident response services. Key professional security services segments include security advisory, implementation services, and technical services. This repo...
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11 Nov 2014  |  North America
Smartphone Growth Accelerated by Integration of Tablets and Wearables
Smartphones are mobile devices that provide advanced capabilities beyond a typical mobile phone. Smartphones run complete operating system software that provides a standardized interface and platform for application developers. Smartphone operating systems (OS) covered in this study include: iOS, Android, BlackBerry, Windows Phone, and others. The ...
10 Nov 2014  |  North America
Forging Partnerships Determines the Customer Experience
Choosing a contact center solutions partner is complex and poses dozens of options across systems, on-premise/cloud deployments, and business process outsourcers (BPOs). This Buyers Guide provides enterprise organizations with a fundamental assessment of contact center systems providers and their capabilities. The guide is divided into two section...