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09 Sep 2016  |  Latin America
Moderate Growth Fueled by Pay TV, Fixed and Mobile Broadband, and VAS
This research service provides an analysis of Brazil’s total telecommunications services market. The technologies explored are fixed telephony, mobile, fixed broadband, data communications, and pay TV for the residential, small and medium business (SMB), and corporate segments. Detailed market share analysis of each service in each segment is pro...
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26 Aug 2016  |  Latin America
Challenging Economic Scenario Drives Offshore Services and Restrains Domestic Businesses
The contact center outsourcing services market in Latin America (LATAM) experienced high growth in the offshore segment, whereas the domestic business was negatively affected by the regional economic crisis. While the United States consolidated as the main market for offshoring, the demand from Spain and for LATAM shore activities grew in 2015. Man...
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26 Oct 2016  |  Latin America
Market Consolidation Augments Converged Fixed-Mobile Offers and both IPTV and M2M Services Promise Double-Digit Growth
Colombia’s total revenue from the telecommunications services market reached $9.1 billion in 2015 and is expected to top 11.5 billion by 2021 driven by TV and video services, mobile connectivity demand, bundled offerings, network upgrades and expansion as well as recovery of purchasing power. Market activity in 2016 shows continued growth in Colo...
02 Nov 2016  |  Latin America
Thinking Outside the "Contact Center" Box and into Innovation, Business Transformation and Industry Verticals
This research services provides market sizing and forecasts for premises-based contact center systems in Latin America. The product segments covered include: inbound contact routing, interactive voice response (IVR) and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market f...
16 Mar 2016  |  Latin America
Flexibility and Scalability Concerns to Catalyze Uptake of Cloud Model
This market analysis research provides market sizing, forecasts and trends for hosted and cloud contact center services. This includes public cloud services as well as dedicated hosted solutions. The base year for the study is 2015. The market segments covered are: hosted IVR, hosted ICR, hosted outbound contact, and hosted agent performance optimi...
08 Mar 2016  |  Latin America
New Business Models Turn to Value Added Services to Combat Commoditization
Research Overview This Frost & Sullivan research service analyses the drivers, restraints, forecasts and trends in the datacenter services market in Latin America. It also studies the market share and provides a competitive analysis of the market. In this research, Frost & Sullivan's experts examine the datacenter services market in the following ...
22 Mar 2016  |  Latin America
High Growth and Intensifying Competition Shape Competitive Dynamics
The cloud IP telephony and unified communications and collaboration (UC&C) services market is currently experiencing a rapid growth trajectory in Latin America, as organizations are increasingly gaining consciousness about the benefits of these solutions. Several service providers have penetrated this space in the past 18 months, significantly incr...
29 Jan 2016  |  Latin America
Demand from Cost-conscious Corporates with Huge Fleets to Help Market Sustain Growth Amid Political and Economic Turmoil
This research service analyzes the vehicle fleet leasing market in Brazil and provides an understanding of the types of fleet leasing—operational and financial lease—for the automobile segment of passenger cars and light trucks. It discusses in detail the market environment, factors influencing the market movement, leasing penetration, mega tre...
11 May 2016  |  Latin America
Wireless Carriers Ride out Maturity in Point of Sale (PoS) and Fleet Management Segments with New Applications and Value Added Services
This Frost & Sullivan research service on the Brazilian cellular machine-to-machine (M2M) market provides detailed market forecasts, drivers and restraints, as well as competitive analyses of participants from 2015 to 2021. It covers the top verticals in the Brazilian M2M market including finance, such as card payment point-of-sale (PoS) terminals;...
04 May 2016  |  Latin America
Intensifying Competition and Higher Investments Boost Growth as Broadband and Pay-TV Emerge as New Revenue Spinners
This Frost & Sullivan research service on the Colombian total telecommunication services market provides detailed market forecasts, drivers and restraints as well as competitive analyses of participants from 2014 to 2020. It covers the 5 top services in the Colombian telecommunications market: Fixed telephony, mobile telephony, pay TV, broadband an...