This report explains why transforming to a user-first business mindset is essential for CSPs to deliver an internet-like experience so essential in today’s digital services marketplace. The report looks at why a CSP’s customer management systems are grossly inadequate for meeting customer-centric business needs. It also shows how UXP Systems’...

The Executive brief captures the key market highlights of the OTT Video Industry in Europe over the last year. With over 450+ video service providers in the region, the fragmented ecosystem has driven innovation in the form of several advanced value added features and innovative business models. The European OTT market is undergoing major transform...