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26 Sep 2018  |  Asia Pacific

Video at the Edge

Datafication of the Physical World We Live In

As we move into a data-defined world, digitizing physical space has enabled organizations to make the digital connections between the physical environment and virtual world, converting real world data into value. Systems have become more open and interoperable, creating new data sources mined through digital means an important component that ena...

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03 Aug 2018  |  Asia Pacific

Cyber Security Improvement Insights—Security Intelligence and Analytics

An Analysis of the Solution Landscape and Best Practices in Asia-Pacific

Technology is increasingly advancing, so does threat landscape. Cyber attackers are attempting to breach companies' defenses every second, using increasingly sophisticated methods. Security teams are constantly challenged by the lack of skilled manpower and the right visibility of threats to their organizations’ assets. Despite current security ...

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09 May 2018  |  Asia Pacific

Australian Contact Center Applications Market, Forecast to 2023

The Market Will Continue Adopting Advanced Customer Contact Applications

The Australian contact center applications market grew by 2.8%, reporting total market revenue of $122.1 million in 2016. The market is forecast to decline at a CAGR of 1.3% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, In...

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09 May 2018  |  Asia Pacific

Chinese Contact Center Applications Market, Forecast to 2023

Local Competition was Strong Across Application Segments

The Chinese contact center applications market declined by 0.2%, reporting market revenue of $105.2 million in 2016. The market is forecast to see a CAGR of 1.4% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indones...

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09 May 2018  |  Asia Pacific

Hong Kong Contact Center Applications Market, Forecast to 2023

The Local Business Environment was Favorable to Market Development

The Hong Kong contact center applications market grew by 5.7%, reporting market revenue of $14.08 million in 2016. The market is forecast to grow at a CAGR of 2.2% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indon...

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09 May 2018  |  Asia Pacific

Indian Contact Center Applications Market, Forecast to 2023

Adoption of WFM and Analytics Applications Continued Growing

The Indian contact center applications market grew by 2.7%, reporting a market revenue of $65.2 million in 2016. The market is forecast to see a CAGR of 3.3% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indonesia, ...

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09 May 2018  |  Asia Pacific

Indonesian Contact Center Applications Market, Forecast to 2023

Digital Convenience Created Opportunities for Multichannel Customer Interaction

The Indonesia contact center applications decline by 1.1%, reporting market revenue of $14.9 million in 2016. The market is forecast to grow at a CAGR of 4.9% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indonesia...

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09 May 2018  |  Asia Pacific

Japanese Contact Center Applications Market, Forecast to 2023

More Advanced Applications were Deployed in Contact Centers

The Japanese contact center applications market grew by 1.6%, reporting a market revenue of $166.0 million in 2016. The market is forecast to grow at a CAGR of 2.5% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Ind...

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USD 1,875.00 save 25 %

09 May 2018  |  Asia Pacific

Malaysian Contact Center Applications Market, Forecast to 2023

The Demand for Omnichannel is Changing the Solution Conversation

The contact center applications market in Malaysia grew by 5.2% in 2016, compared the declining trends the previous year. The market is forecasted with a CAGR of 1.5% from 2016 to 2023. This study is part of Asia Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indone...

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USD 1,875.00 save 25 %

09 May 2018  |  Asia Pacific

New Zealand Contact Center Applications Market, Forecast to 2023

Focus on Resource Optimization and Customer Insights Became Mainstream

The New Zealand contact center applications market has been growing at a steady growth rate of 0.7% and was valued at $13.5 million in 2016. The market is forecast to grow at a CAGR of 0.8% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries (Australia, Chi...

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USD 1,875.00 save 25 %

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