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An important metric in assessing the state of the consumer communication services market is the total per consumer spending devoted to such services. This metric—the share of wallet—provides important insights into, not only the importance of communications, but the degree to which a consumer devotes personal resources to satisfy his or her dem...

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The automated, programmatic generation of telephone calls, “robocalls,” is an increasing threat that targets both fixed-line and mobile network customers. Robocall misuse is escalating despite control measures enacted by regulatory edicts, apps for mobile devices designed to filter such calls, and consumer complaints. In 2017, robocall complain...

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As the pace of business accelerates, a critical question for businesses is how they can afford to spend time training new employees on company systems and processes. Existing employees also present a problem as new technology is rolled out. When a return on investment (ROI) depends on people using the technology successfully and quickly, the differ...

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Remote browser isolation is one of those emerging cybersecurity technologies where users actually say, “I really wish I had this before as it rewrites how my organization approaches and manages cyber risk.” In this insight we re-cap the product and market progress of four suppliers of remote browser isolation products: Authentic8, Light Point ...

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The data management industry has made rapid advancements in storing massive amounts of data—but if it does not also give users the ability to perform data preparation at scale, the analytic insights their organizations are thirsting for will fail to materialize. What organizations need is to equip their business users with self-service data prep...

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This insight provides an overview of GDPR, as companies that need to comply should by now be well aware of its implications. In addition, the report focuses on why it is best for companies to view this regulation less as a restriction on data usage, or a curtailing of legitimate customer relationship management (CRM) practices, as some companies do...

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The business approach of San Francisco-based Identity and Access Management solutions supplier, Okta, can be characterized in a single word: straightforward. Okta’s goal is to enable any organization to connect to any technology it needs in order to be successful. This report looks deeper into the Okta platform and the role it plays in helping ...

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What is required is a way for enterprises to manage their infrastructure in the new distributed environment. This is where infrastructure management comes in. In some cases, evolved from the older network management applications, but increasingly delivered by a new breed of solutions, infrastructure management extends management end to end to manag...

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In this SPIE, we look at the market need for cloud-based disaster recovery solutions, and clarify service definitions that are sometimes confused in the market. We then examine the Veeam solution, including its capabilities for both enterprises and partners.

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In this report, Frost & Sullivan reviews adoption trends in managed cloud services, based on the most recent Frost & Sullivan Cloud User Survey. We look at which businesses are adopting managed services, as well as their expectations of their chosen providers. Results are presented by business size and industry, to determine differences in expectat...

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