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09 Dec 2019  |  North America

Top Takeaways from the 15th Anniversary Customer Contact West

A Frost & Sullivan Executive MindXchange

The 15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXchange in Huntington Beach was a meeting of innovative, enthusiastic, collaborative, and analytical minds. This year, the main challenges discussed by contact center leaders were: · Improving employee engagement and retention · Finding the right balance between ...

USD 1,500.00

Asia-Pacific Hosted IP Telephony and UCC Services market entered into fast-moving stage for the first time in the following aspects including the varieties of services available in the market increased across all countries. Increasing awareness and demand of cloud services is also driving the migration from CapEx to OpEx model. This research study...

USD 4,950.00
03 Dec 2019  |  North America

Why People Must be a Critical Aspect of Digital Transformation

99% of Companies are Embracing Digital Transformation Amidst Disruption, Innovation, and Consumer Upheaval

People, processes and technologies have long been the key elements of a CRM strategy. A recent Frost & Sullivan study found that 99% of businesses are now in some stage of digital transformation. The people piece is a great place to start. Customers and employees play probably the most important role in a company's success. Our research proves that...

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02 Dec 2019  |  North America

The Implications of Sharply Declining Prices for the CDN Industry

Data Shows Pricing On Very Large Deals is Down to an All-time Low of $0.001 Per GB Delivered

With customers having so many different CDNs to choose from, both regionally and globally, and the ease of use of switching between multi-CDN vendors, media delivery simply isn’t a sticky product. Media delivery pricing continue to fall and since CDNs are not able to make up for the lower price based on additional traffic volume on a consistent b...

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02 Dec 2019  |  North America

CenturyLink’s Strategic Acquisition of Steamroot

Streamroot Is A CDN provider With An Underlying P2P Technology

CenturyLink’s acquisition is motivated by improving the performance for viewers of live events and day/date content releases to reduce buffering and failed starts during peak hours and catch up TV. Streamroot leverages a software-based mesh network and a deterministic data science methodology, providing device awareness to ensure that consumers h...

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02 Dec 2019  |  North America

The Future Growth Prospects of Fastly After Its IPO in 2019

The Challenge Over the Next Five Years Will Be Scaling Its Network, Revenue and Customer Base

Fastly has the potential to become a $500M company in 3 years and hit $1.5B in revenue within 10 years, while also increasing margins in the 70% range. All of the market trends and data points to a big growth opportunity for companies like Fastly over the next few years as more customers demand greater flexibility and better performance across thei...

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02 Dec 2019  |  North America

Adobe’s Partnership with Veriskope Revives AMS and RTMP SDK

AMS and RTMP Were Products That Were Ahead of Their Time and are Headed For a Revival

With interactive video and communication the core part of services such as Twitch, eSports and online betting, Adobe Media Server and RTMP may be headed for a revival. Following an agreement with Adobe, a company called Veriskope plans to sell, support, upgrade, and enhance the Adobe Media Server (AMS), the RTMP SDK and several related video produc...

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02 Dec 2019  |  North America

YouTube Continues Its Impressive Growth Momentum in 2019

YouTube Reaches More 18-49 year Olds in an Average Week Than All Cable TV Networks Combined

YouTube has the highest share in reach and watch time among all ad supported OTT platforms. According to Nielsen, more than half of 18- to 49-year-olds in the US are either light viewers of TV or do not subscribe at all. Over 90% of these people watch YouTube. Watch time of YouTube on television screens alone tops 250 million hours per day. YouTube...

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29 Nov 2019  |  Asia Pacific

Asia-Pacific Internet of Things Market, 2019

Government Initiatives Accelerating the Adoption of IoT Solutions

The APAC Internet of Things (IoT) market is expected to expand at a compound annual growth rate (CAGR) of 29.3% between 2018 and 2025 to reach a size of $424.2 billion by the end of the forecast period. This study has sized the spending across the entire IoT value chain comprising chips, modules and sensing, connectivity, enablement platform, syste...

USD 4,950.00
26 Nov 2019  |  South Asia, Middle East & North Africa

Identity and Access Management Market in India, Forecast to 2023

Vendors Should Focus on Developing Innovative IAM Solutions that is Intelligent, Contextual, and Adaptive to Today‘s Threat Landscape

Most enterprises have started to empower their employees with digitalization; with digital entitlement, the aspect of digital identity has come. Managing the digital identity of employees across different ranks and functions is a challenge that the enterprise IT team has to deal with on a regular basis. This includes on-boarding of new users, creat...

USD 1,500.00

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