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02 Sep 2020  |  Global

Digital Trends in the Retail Industry, Global, 2019–2021

Gain a 360 Degree Perspective on Critical Success Factors

The top digital transformation drivers for retailers over the next two years will be to improve customer experience (CX) and their marketing capabilities. Retailers will also leverage digital technologies to manage their supply chains and improve their operational efficiency. Internet of Things (IoT), augmented reality (AR), and artificial intellig...

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