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17 Nov 2021  |  Asia Pacific
Digitalization and Rightshoring Drive Renewed Growth for Customer Experience Outsourcing Services
The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...
06 Jul 2021  |  Asia Pacific
Stronger Demand for Integrated Security Appliances Continues to Drive Refreshment and Replacement Activities
The overall APAC network security market is expected to grow at a CAGR 7.4% from 2020 to 2025. The network firewall segment will continue to be the driving force for the overall NWS market in the years to come, with a solid CAGR of 7.7% from 2020 to 2025. Stronger demand for secure SD-WAN and secure cloud edge services solutions is becoming a new d...
16 Jun 2021  |  Global
An Exhaustive Database Providing Growth Pipeline for Satellite, Component and Satellite System Manufacturers Consisting of Forecast for 44 Components, 12 Subsystems and Total Satellite Manufacturing Markets Until 2030
The high demand for satellite manufacturing is the direct result of the increase in the number of satellite launches and increase in number of planned constellations. This has resulted in Serial production of satellites. The overall growth in the satellite manufacturing market has spurred the demand for satellite subsystem and component manufactur...
14 Jun 2021  |  Global
An Exhaustive Database Providing Growth Pipeline for Launch Service Providers
Successfully launched and operational small satellite constellations have established proof of concept and new business models in the space ecosystem. This has attracted multiple stakeholders to enter the industry specifically the non-space crowd to address challenges across multiple use-cases to address cross industry geospatial intelligence, IoT ...
17 Feb 2021  |  Asia Pacific
Enhanced Omnichannel Functionality and Digital Transformation Drive Asia-Pacific Hosted/Cloud Contact Center Market, Forecast to 2026
COVID-19 Pandemic Accelerates the Demand for Cloud Applications; Scalability and Remote Working Capabilities to Drive Future Investments
This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...